Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
Jordan Kirkpatrick

Jordan Kirkpatrick

Tabor

Summary

  • 13+ Years of experience in:
  • Customer support & service.
  • High paced work setting
  • Computer skills
  • High volume Incoming/outgoing calls
  • Customer/Client relations
  • Data Entry
  • Teamwork
  • Goal & Growth Driven
  • 2.5 years Remote work & 10+ years In Office

Overview

14
14
years of professional experience
1
1
Certification

Work History

Dental Assistant

Nebraska Dental Center
La Vista
10.2024 - Current
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Sterilized instruments according to established guidelines and protocols.
  • Educated patients on treatment procedures and post-procedure home care.
  • Ensured compliance with infection control policies and procedures.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Exposed diagnostic dental x-rays to analyze teeth condition.

Nursing/Allied Recruiter

Ventura Medstaff
Omaha
08.2024 - 09.2024
  • Achieved weekly KPIs through proactive recruitment strategies.
  • Conducted 375+ phone calls weekly, ensuring candidate engagement.
  • Maintained six hours of phone time each week for effective communication.
  • Performed in-depth interviews to assess qualifications and skills.
  • Managed weekly timesheets for accurate payroll processing.
  • Utilized applicant tracking system to screen candidates efficiently.
  • Collaborated with healthcare facilities on compliance guidelines.
  • Created and posted job advertisements across various platforms.

Background/Fingerprint Specialist

Aureus Medical/Medical Solutions
02.2022 - 08.2024
  • Conducted thorough background investigations for diverse clients to ensure compliance and safety.
  • Ordered and entered data related to background checks for seven to 10 years of residency or employment.
  • Maintained confidentiality of all records while assessing security risks associated with potential employees.
  • Collaborated with teams across the company to enhance operational efficiency in staffing processes.
  • Achieved high monthly audit scores through meticulous documentation and compliance monitoring.
  • Trained internal staff on fingerprinting procedures, enhancing team competencies across all states.
  • Managed 30-60 files per day, ensuring timely updates and communication with account managers.
  • Received recognition from peers for alignment with company goals of ownership, excellence, and connection.

Deputy Treasurer/Certified Drive Examiner CDL & Auto

Fremont County Treasurers Office
Sidney
11.2013 - 02.2022
  • Cross-trained in property taxes, motor vehicle registrations, and driver's license issuance.
  • Managed high call volume while ensuring professional interaction with diverse customers.
  • Collected tax payments through various methods including cash, credit card, and wire transactions.
  • Processed tax statements annually for Fremont County residents, ensuring timely distribution.
  • Simplified tax preparation processes to enhance operational efficiency.
  • Collaborated with tax sale investors to calculate necessary payments on purchased properties.
  • Executed motor vehicle payment inputs and verified vehicle titles from all states.
  • Conducted driver testing as a certified examiner, evaluating knowledge and skills for non-commercial and commercial vehicles.

Owner/Sales

Grace to Bee Boutique
Tabor
10.2019 - 12.2021
  • Purchasing clothes at wholesale cost finding the best deal and quality products to offer to my customers.
  • Contacted customers, mailed out LARGE amounts of inventory weekly.
  • Took in payments via cash, check, card, and PayPal transactions.
  • Send out invoices, keep track of current inventory in our store.
  • Social media postings, email responses, communication, monthly sales tax calculations.
  • Found vendors across the country.
  • Maintained outstanding customer relationships.

Medical Billing Assistant/Payment Collection

Willis & Willis Medical Billing
Tabor
01.2011 - 05.2018
  • Collected debts by contacting patients from various medical facilities.
  • Filed and scanned medical documentation along with insurance documents for each patient.
  • Verified patient eligibility by communicating with insurance companies.
  • Utilized Microsoft Office and facility-specific billing systems daily.
  • Managed incoming phone calls, directing them to appropriate medical facilities.
  • Cultivated patient relationships to address concerns effectively.

Office Assistant

Tabor Manor Care Center
Tabor
07.2013 - 11.2013
  • Contacted doctors' office, checking in with patient appointments.
  • Filed paperwork for each patient in proper date order.
  • Prepared storage room files for auditing by revamping their filing process.
  • Answered incoming calls.
  • Scanned documents to facilities document folders.

Education

Midwest Dental Assistant School
Omaha, NE
01-2025

Iowa Western Community College
IA
01.2013

Diploma -

FREMONT MILLS HIGH SCHOOL
IA
01.2012

Skills

  • Relationship management
  • Microsoft Office proficiency
  • Customer service excellence
  • High-volume call handling
  • Billing and collections expertise
  • Organizational skills
  • Positive attitude
  • Data entry efficiency
  • Strong communication skills
  • Negotiation abilities
  • Team collaboration
  • Time management proficiency
  • Effective communication strategies
  • Compliance adherence
  • Deadline management
  • Problem-solving capabilities

References

  • Claire Riley, 402-981-2904, Fingerprint Lead Specialist, Aureus Medical
  • Ashleigh Billings, 402-213-9330, Credentialing Manager, Aureus Medical
  • Alise Snyder, 712-374-2122, Fremont County Treasurer, Fremont County

Certification

  • BLS Certification

Timeline

Dental Assistant

Nebraska Dental Center
10.2024 - Current

Nursing/Allied Recruiter

Ventura Medstaff
08.2024 - 09.2024

Background/Fingerprint Specialist

Aureus Medical/Medical Solutions
02.2022 - 08.2024

Owner/Sales

Grace to Bee Boutique
10.2019 - 12.2021

Deputy Treasurer/Certified Drive Examiner CDL & Auto

Fremont County Treasurers Office
11.2013 - 02.2022

Office Assistant

Tabor Manor Care Center
07.2013 - 11.2013

Medical Billing Assistant/Payment Collection

Willis & Willis Medical Billing
01.2011 - 05.2018

Midwest Dental Assistant School

Iowa Western Community College

Diploma -

FREMONT MILLS HIGH SCHOOL

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Jordan Kirkpatrick