Jordan Konrath

Oversee all store operational requirements, supervision of employees and manage inventory.

Maintain store staff by recruiting, interviewing, training and motivating employees.

Maintain store staff job results by leading, coaching, counseling and disciplining employees.

Help achieve financial objectives to maximize sales and profits and stay within store budget.

Lead by example in providing exceptional customer service in building a cohesive and effective team.

Ensure compliance with brand and visual presentation standards and advocate store and gas promotions.

Create work schedules and verify approvals.

Receive and verify vendor deliveries.

Execute paperwork promptly, accurately, and completely.

Provide prompt, efficient, courteous, and quality service to all customers and vendors.

Manage customer flow at the cash registers.

Coordinate and provide break and lunch coverage.

Handle and resolve escalated customer issues.

Follow Company policies &procedures and State and Federal laws.

Operate cash registers by properly ringing up all sales, handling money, checks and other types of payment received. Accurately count back change, issue receipts, lottery tickets and redeem coupons.

Account for your register cash, cigarettes, and lottery tickets.

Keep the store, equipment, gas pumps, car wash and outside areas clean and maintained.

Stock, order, price and rotate merchandise.

Follow company Loss Prevention procedures and assist with reduction of loss of inventory, time and assets.

Follow company safety procedures by wearing suitable clothing and follow the 5 minute “incident notification” rule.

• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Delegated work to staff, setting priorities and goals.
• Prepared monthly reports on sales figures, expenses, profits.
• Maintained accurate records of employee performance reviews.
• Evaluated store performance and incorporated feedback to implement improvement plans.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Monitored inventory levels and placed orders to restock shelves.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited, trained and supervised new employees.