Summary
Overview
Work History
Education
Skills
Adept in using the following programs:
Timeline
Generic

Jordan Kostick

Summary

Experienced in legal document and record handling, including drafting contracts and preparing formal correspondence. Proficient in software and technical computer systems, with strong interpersonal communication skills for both client-facing and team-based environments while maintaining a high level of professionalism and confidentiality. Demonstrates the ability to remain composed under pressure and effectively multitask.

Overview

4
4
years of professional experience

Work History

Leasing Agent

The Fields
08.2024 - Current
  • Handle legal documents to conduct background checks, credit checks, and financial reports.
  • Implement and enforce policies and procedures to maintain the properties highest standards.
  • Collect, monitor, and maintain payments and expenses by providing timely and accurate financial reports and records for audits or internal review.
  • Ensure compliance with fair housing laws and company policies.
  • Meet with clients and communicate through in person interactions, phone calls, emails, and video calls.
  • Conduct administrative work through scheduling daily tasks, bookkeeping, drafting records, calendar management, document filing, database entry, and coordinating appointments.
  • Utilizes various software programs to track tenant data, generate reports, and manage financial transactions effectively.

Community Leasing Assistant

The Quarters
08.2023 - 07.2024


  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Greeted clients and prepared legal leases and addendums.
  • Assisted in maintaining high occupancy rates by executing effective marketing strategies and conducting property tours.
  • Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
  • Trained and mentored new hire, promoting teamwork and a supportive work environment.

Customer Service Representative

Lowe's
04.2021 - 07.2023
  • Handled escalated calls and high-stress situations with professionalism, resolving conflicts efficiently to ensure positive outcomes for both customers and the company.
  • Responded to customer requests for products, services, and company information.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Liaised and collaborated with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and database entry.

Education

Bachelor's of Arts And Science - Criminal Justice

Indiana University, Bloomington
Bloomington, IN
05-2024

Skills

  • Corporate policies and procedures
  • File and document management
  • Legal administrative oversight and support
  • Contract review
  • Record preparation
  • Account and database management
  • Business processes and procedures
  • Technical proficiency
  • Calm and composed under pressure
  • Team collaboration
  • Interpersonal relations
  • Proficient in prioritizing tasks

Adept in using the following programs:

- Microsoft Word

- Microsoft Edge

- Microsoft Power

- Microsoft Drive

- Teams

- MyCase

- DocuSign

- Canva

- Adobe Acrobat

- Google Drive

Timeline

Leasing Agent

The Fields
08.2024 - Current

Community Leasing Assistant

The Quarters
08.2023 - 07.2024

Customer Service Representative

Lowe's
04.2021 - 07.2023

Bachelor's of Arts And Science - Criminal Justice

Indiana University, Bloomington

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