Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jordan Kreiss

Brookfield,United States

Summary

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

14
14
years of professional experience

Work History

Sales Manager

Drycore Restoration
02.2023 - 05.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Attended industry events and conventions to expain sales opportunities.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

Outside Sales Representative

Globe Life And Accident Insurance Company
11.2022 - 12.2023
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Outside Sales Representative

Drycore Restoration
11.2020 - 02.2023
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.

Sales Representative

Window Nation
06.2020 - 11.2020
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Expanded customer base and boosted profit within product line.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Senior Assistant Manager

Fedex Ground
11.2018 - 06.2020
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.

Pickup and Delivery Manager

FedEx Ground
08.2015 - 11.2018
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Supervised delivery staff and general productivity.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Promoted brand at industry events and through ongoing networking efforts.

Sort Manager

FedEx Ground
09.2013 - 08.2015
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Integrated warehouse operations with existing and new business processes.

Operations Manager

FedEx Ground
02.2010 - 09.2013
  • Devised processes to boost long-term business success and increase profit levels.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Reviewed shift reports to understand current numbers and trends.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Eased team transitions and new employee orientation through effective training and development.

Education

Lyons Township High Scool
Lagrange, IL
05.2007

Skills

  • Sales Closing
  • Sales
  • Policies and Procedures
  • Lead prospecting
  • Customer Relations
  • Staff Training
  • Interpersonal communication skills
  • Problem solving strength
  • Strategic planning
  • Sales expertise
  • Retention strategies
  • Records management
  • Network Development

Accomplishments

2015 Sort Manager of the Year

2013 Warrior Award

2017 Values Award

2019 5-Star Award

Timeline

Sales Manager

Drycore Restoration
02.2023 - 05.2024

Outside Sales Representative

Globe Life And Accident Insurance Company
11.2022 - 12.2023

Outside Sales Representative

Drycore Restoration
11.2020 - 02.2023

Sales Representative

Window Nation
06.2020 - 11.2020

Senior Assistant Manager

Fedex Ground
11.2018 - 06.2020

Pickup and Delivery Manager

FedEx Ground
08.2015 - 11.2018

Sort Manager

FedEx Ground
09.2013 - 08.2015

Operations Manager

FedEx Ground
02.2010 - 09.2013

Lyons Township High Scool

Similar Profiles

CREATE PROFILE
Jordan Kreiss