Microsoft 365
Years of customer service experience
Jordan Kreps
Nashville,TN
Summary
Skilled in diverse preparations and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling tasks.
Overview
4
4
Work History
Intramural Sports Official
Belmont University, Fitness And Recreation
Nashville , Tennessee
02.2024 - Current
- Explained rules, regulations and league guidelines to players and coaches.
- Conferred with other referees to make correct calls.
- Started and stopped play in response to infractions, timeouts and other game occurrences.
- Interpreted and applied complex game rules accurately during high-pressure situations.
Front of House Team Member
Chick A Southpoint
Lincoln , Nebraska
05.2021 - 12.2024
- Built and maintained productive relationships with employees.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Resolved customer complaints promptly and professionally.
- Cross-trained other staff members on operating checkout systems as needed.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed routine cleaning duties within the facility.
Floor Staff Member
Sun Valley Lanes
Lincoln , Nebraska
01.2024 - 08.2024
- Conducted regular attraction inspections to ensure safety compliance.
- Communicated with customers to convey information about events or activities.
- Brought food and beverages to the table in a timely manner.
- Filled condiments and napkin containers during slack periods.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Business Administration - Music Business
Belmont University
Nashville, Tennessee 05-2028
High School Diploma -
Lincoln Southwest High School
Lincoln Nebraska 05-2024
Skills
- Professionalism and integrity
- Teamwork and cooperation
- Patience and tolerance
- Excellent Decision-making
- Friendly, positive attitude
- Organizational skills
- Multitasking Abilities
- Good Telephone Etiquette
Affiliations
- Intramural basketball player
- Guitarist, pianist, and saxophonist
- Band member
- Outdoorsman (Golf, fishing, landscaping)
- Belmont tennis club member
Work Preference
Work Type
Full TimeInternshipPart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceWork from home optionStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Things may come to those who wait, but only the things left by those who hustle"
Abraham Lincoln
Software
Interests
Web Design
Artist Management
Business Administration
Sales Coordination
Timeline
Intramural Sports Official
Belmont University, Fitness And Recreation
02.2024 - Current
Floor Staff Member
Sun Valley Lanes
01.2024 - 08.2024
Front of House Team Member
Chick A Southpoint
05.2021 - 12.2024
Bachelor of Business Administration - Music Business
Belmont University
High School Diploma -
Lincoln Southwest High School
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