Jordan Krugman
Grafton
Summary
Highly motivated and compassionate individual seeking to positively impact individuals and families in need, leveraging a strong educational background in psychology and social work. Experienced in clinical practice and community engagement, committed to providing exceptional care and support to promote mental health and overall well-being. Seeking a position to apply expertise in addressing the needs of individuals and community members to make a meaningful difference in their lives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Professional
Magnolia Clubhouse
Cleveland
09.2023 - Current
- Experienced mental health professional with a strong background in community-based work, serving diverse populations with severe mental illness in a non-profit setting.
- Proven ability to lead health and wellness initiatives, including organizing community programs, and facilitating inclusive classes for members.
- Skilled in building trust with marginalized communities, coordinating services, and developing individualized care plans.
- Brings a trauma-informed, culturally responsive approach to engagement, with a passion for fostering strong community connections, and promoting holistic well-being.
Behavioral Health Specialist
OhioGuidestone
Medina
09.2021 - 05.2023
- Effectively managed a caseload of 50 clients, providing individualized counseling and support services to individuals experiencing mental health disorders.
- Conducted thorough diagnostic assessments to evaluate clients' psychological and emotional well-being, facilitating the development of personalized treatment plans.
- Demonstrated flexibility and adaptability in delivering both in-home and telehealth services, ensuring a seamless therapeutic experience while maintaining confidentiality and adhering to ethical standards.
- Collaborated with community-based organizations, schools, and other stakeholders to provide comprehensive mental health services and facilitate successful client transitions between different treatment settings.
- Assisted in the development of program curriculum, ensuring alignment with evidence-based practices and tailoring interventions to address specific client populations and needs within the community.
- Collaborated with community partners to develop and implement positive health initiatives for youth and community members.
Assistant Manager
Where I'm From Apparel
Strongsville
10.2020 - 12.2021
- Maintained inventory levels and identified restocking needs to ensure product availability.
- Facilitated the onboarding process for new hires, ensuring a smooth transition and effective training.
- Fostered strong client relationships by delivering exceptional customer service and resolving issues promptly.
- Supervised and mentored new team members, ensuring a high level of performance and seamless operations.
Recreation Team Member
Ashland University
Ashland
02.2019 - 08.2020
Alumni and Donor Relations Call Center Representative
Ashland University
Ashland
09.2018 - 01.2019
Marketing Assistant for Student Engagement
Lorain County Community College
Elyria
08.2016 - 01.2018
- Conducted campus tours for prospective students and their families, showcasing the college's unique features and benefits, which fostered a positive impression that led to increased enrollment.
- Effectively provided valuable resources and information about the college and its programs to potential students, addressing their queries with a high level of professionalism and enthusiasm.
- Managed a high-volume call center which enhanced communication and problem-solving skills.
Education
M.S - Social Work
Cleveland State University
Cleveland, OH05.2023
B.S - Psychology
Ashland University
Ashland, OH12.2020
A.A - Associate of Arts
Lorain County Community College
Elyria, OH05.2018
Skills
- Excellent communication skills
- Evidence-based psychotherapy techniques
- Tracking client progress
- Data collection and analysis
- Building community partnerships
- Youth and family development
- Leadership
- Group facilitation
- Advocacy
- Cultural responsiveness
- Client relationship management
- Client advocacy
- Proficient in Microsoft Suite
- Proficient in Outlook
- Proficient in Google applications
- Proficient in internet applications
Certification
Licensed Social Worker (LSW)
Volunteer Experience
- Big Brothers Big Sisters of America, 01/01/16, 12/31/18
- Delta Zeta Greek Organization, Starkey Hearing Foundation, 01/01/18, 12/31/20
- Vice President of Membership, Delta Zeta, 01/01/19, 12/31/20
- Sisterhood Chair/Events Coordinator, Delta Zeta, 01/01/18, 12/31/19
Timeline
Mental Health Professional
Magnolia Clubhouse
09.2023 - Current
Behavioral Health Specialist
OhioGuidestone
09.2021 - 05.2023
Assistant Manager
Where I'm From Apparel
10.2020 - 12.2021
Recreation Team Member
Ashland University
02.2019 - 08.2020
Alumni and Donor Relations Call Center Representative
Ashland University
09.2018 - 01.2019
Marketing Assistant for Student Engagement
Lorain County Community College
08.2016 - 01.2018
M.S - Social Work
Cleveland State University
B.S - Psychology
Ashland University
A.A - Associate of Arts
Lorain County Community College
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