
Environmental Specialist with a proven track record at Veolia Environmental Services, excelling in hazardous materials handling and compliance inspections. Achieved $100,000 in annual cost savings through innovative waste management strategies. Recognized for strong analytical thinking and effective communication, fostering teamwork and driving continuous improvement in environmental practices.
● Oversaw the daily management of Pfizer’s hazardous and non-hazardous chemical and biological/medical waste streams, including collection, storage, and disposal processes, to ensure regulatory compliance and adherence to environmental, health, and safety policy procedures, per Veolia’s contract.
● Performed weekly inspections of Central Accumulation Areas (CAAs), ensuring accurate documentation of non-compliance issues and implementing corrective actions to resolve and prevent further issues. These actions resulted in a “no findings” conclusion in December 2024 and June 2025 during RCRA regulatory inspections by the North Carolina Department of Environmental Quality (NCDEQ) and Department of Transportation (DOT), respectively.
● Provided feedback and suggestions for areas of improvement in safety and compliance during weekly logistics meetings with Pfizer’s Environmental Health and Safety (EH&S) department and organized meetings with Pfizer’s lab supervisors to address incorrect classification of chemicals, regulatory non-compliance, and safety issues.
● Provided expert advice on waste avoidance and environmental impact reduction, as part of Pfizer Sanford’s sustainability initiative, which led to a cost savings of $100,000 annually for Pfizer.
● Provided job training for several novice Veolia onsite specialists and coached them on site specific policies and procedures, enabling them to grow in regulatory knowledge and proficiency in servicing site operations.
● Led lab packing operations in compliance with regulatory standards, ensured accurate completion of disposal documentation, and managed the coordination and oversight of hazardous waste shipments.
● Delivered technical expertise in hazardous waste management to onsite clients, ensuring compliance with state and federal EHS regulations. Responsibilities included waste manifesting, packaging, labeling, spill response, loading/unloading, transportation coordination, and material sampling/profiling.
● Maintained a professional image to clients by answering inquiries and suggesting solutions to existing/potential problems.
● Conducted laboratory inspections during routine sweeps to identify and document areas of regulatory non-compliance.
● Voluntarily sought to increase personal proficiency and scope of practice to provide more comprehensive onsite support services through engagement in continuous professional development courses provided by Veolia University program.
● Indexed complex medical, nursing, and allied health content for students and professionals, ensuring accurate and relevant search results for the world’s largest nursing research database, CINAHL.
● Executed strategic initiatives to drive continuous quality improvement, enhance customer value, and support organizational growth through waste reduction, innovation, and process evolution.
● Partnered with Content Management and Semantic Enrichment teams to expand the CINMESH thesaurus by proposing new, domain-specific indexing terms.
● Evaluated product and service quality; identified improvement areas and recommended actionable solutions to enhance database accuracy and usability.
● Delivered term training for EIS’s medical domain to support accurate processing of CINAHL journal content and the implementation of Cogito, EIS’s machine learning software.
● Strengthened cross-functional collaboration by participating in training seminars hosted by Content Management and Product Development, including Scaled Agile Framework (SAFe) and other LEAN initiatives.
● Played a key role in reducing the CINAHL backlog by implementing First-In, First-Out (FIFO) production standards.
● Authored searchable article summaries and assigned indexing terms across multidisciplinary environmental topics as part of the A&I Team, supporting EIS’s Environmental Complete - a leading full-text database for environmental research used by students, professionals, and scholars.
● Worked cross-functionally with the Content Management Taxonomy team to enhance and expand thesauri, improving metadata accuracy and discoverability across A&I systems critical to operations.
● Contributed to foundational projects supporting product development and user experience enhancements, including:
1. Optimization of relevancy ranking algorithms to improve content discoverability.
2. Quality control initiatives for Legal and Research Starters databases.
3. Feedback for A&I compliance training and onboarding processes.
4. Investigation and resolution of service processing errors affecting content delivery.
5. Recommendation of updates to the A&I training manual to improve clarity and usability.
● Managed day-to-day laboratory operations in alignment with state and federal environmental regulations for a small environmental remediation firm specializing in forensic analysis of complex, multi-source contamination.
● Performed advanced soil and water extraction techniques targeting coal tar, polycyclic aromatic hydrocarbons (PAHs), polychlorinated Biphenyls (PCBs), and polychlorinated dibenzo-p-dioxins and polychlorinated dibenzofurans (PCDDs/PCDFs) for environmental assessments.
● Operated, maintained, and calibrated gas chromatographs and related analytical instruments to ensure precise and reliable data.
● Interpreted gas chromatography data and collaborated with mass spectrometry analysts to support accurate compound identification through a rigorous system of data quality assessment and validation.
● Delivered high-quality analytical reports ahead of deadlines in coordination with project managers and client requirements.
American Heart Association (AHA) Heartsaver First Aid CPR/AED Program - June 2025
2025 Outstanding Onsite Services Award - This award is presented to environmental specialists for excellence in customer service, professionalism, and regulatory knowledge in the field.
Multiple recipient of Awesome Recognition points, as part of Veolia's internal awards program. Managers within the organization award points for outstanding performance in the field which can be used to purchase various items, such as experiences, trips, etc.