Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Lauginiger

Lake Worth,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

14
14
years of professional experience

Work History

Orthodontic Assistant/ Marketing Coordinator/Front Desk Receptionist

Goldenberg Orthodontics
07.2018 - Current
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Wrote social media content to increase engagement with customers.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
  • Handled telephone and in-person requests for assistance from new and established dental practice patients.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Dental Assistant

Children's Dental Care
01.2017 - 06.2018
    • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
    • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
    • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
    • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
    • Built loyal patient following and retained return patients by providing empathetic and caring service.
    • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.

Camp Counselor

City Of Boca Raton
05.2016 - 08.2016
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Coordinated and led group activities for campers and counselors.
  • Established and built relationships with campers to ease fears in new environment.
  • Arranged decorations, equipment and site resources to facilitate various entertaining activities for campers.

After-School Counselor /Summer Camp Counselor

Palm Beach County School District
03.2015 - 12.2016
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Documented attendance and checked on late campers.
  • Communicated with other counselors to coordinate group activities.
  • Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
  • Maintained relationships and communicated with camper parents and family members.
  • Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Maintained tidy, clean and organized play and work areas.

Cashier/ Customer Service Staff

Publix
01.2012 - 03.2015
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on special pricing opportunities and company offerings.

Education

EFDA / CPR - Dental Assisting

Dental Assisting Academy of The Palm Beaches
West Palm Beach, FL
11.2016

High School Diploma -

Wellington Community High School
Wellington, FL
05.2014

Skills

  • Internet/ External Marketing
  • Relationship Building
  • Supply Ordering
  • Public Relations
  • Call Answering and Routing
  • Multitasking and Prioritization
  • Administrative Support
  • Positive Attitude and Energetic
  • Customer Service
  • Insurance Verification

Timeline

Orthodontic Assistant/ Marketing Coordinator/Front Desk Receptionist

Goldenberg Orthodontics
07.2018 - Current

Dental Assistant

Children's Dental Care
01.2017 - 06.2018

Camp Counselor

City Of Boca Raton
05.2016 - 08.2016

After-School Counselor /Summer Camp Counselor

Palm Beach County School District
03.2015 - 12.2016

Cashier/ Customer Service Staff

Publix
01.2012 - 03.2015

EFDA / CPR - Dental Assisting

Dental Assisting Academy of The Palm Beaches

High School Diploma -

Wellington Community High School

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