Jordan Lee
Annapolis,MD
Summary
Goal-oriented manager with distinguished experience in industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Account Manager - B2B Business Development
Strategic Factory
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Senior Sales Executive
Johnson Kia
01.2022 - 10.2023
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Sales Representative
Koons Kia
06.2021 - 01.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
Sales Representative/Sales Manager
Car Motors
05.2014 - 04.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Business Management
CCBC
CatonsvilleHigh School Diploma -
Franklin High School
Reisterstown2014
Skills
- Product and Service Knowledge
- Contract Negotiation
- Budget Management
- Strategic Account Development
- Verbal and Written Communication
- Contract Management
- Brand Marketing
- Sales Targeting
- Sales Reporting
- Works Well Individually and As a Team
- Customer Service
- CRM
Timeline
Senior Sales Executive
Johnson Kia
01.2022 - 10.2023
Sales Representative
Koons Kia
06.2021 - 01.2022
Sales Representative/Sales Manager
Car Motors
05.2014 - 04.2019
Account Manager - B2B Business Development
Strategic Factory
Business Management
CCBC
High School Diploma -
Franklin High School