Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan-Leigh Murphy

Carthage,NY

Summary

Compassionate and dedicated Home Health Aide with experience at Private Care, skilled in patient care and personal hygiene assistance. Proven ability to enhance patient independence and well-being through effective communication and support. Certified in CPR/AED, I excel in multitasking and fostering positive relationships with clients and families.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Health Aide

Private Care
05.2024 - Current
  • Assisted patients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored patient vital signs, ensuring timely reporting of changes to healthcare providers.
  • Administered medications according to prescribed schedules, adhering to safety protocols and guidelines.
  • Maintained accurate patient records, documenting care activities and observations effectively.
  • Communicated regularly with family members regarding patient progress and care needs.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

CNA

Samaritan Keep Home
12.2023 - 10.2024
  • Provided compassionate patient care, ensuring comfort and safety in daily activities.
  • Assisted nursing staff with patient assessments and documentation of vital signs.
  • Maintained cleanliness and organization of patient rooms and medical supplies.
  • Monitored patient conditions, reporting changes to healthcare team promptly.
  • Supported mobility and rehabilitation efforts, enhancing patient independence.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Server

Coleman's Dock Of The Bay
05.2023 - 09.2023
  • Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
  • Efficiently managed food and beverage orders, ensuring timely delivery to enhance dining experience.
  • Collaborated with kitchen staff to streamline order preparation and maintain high-quality standards.
  • Trained new servers on menu offerings, service protocols, and point-of-sale systems for improved performance.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
  • Implemented feedback from guests to improve service processes and enhance overall customer satisfaction.
  • Coordinated with team members during peak hours to ensure optimal workflow and guest service efficiency.

Server

Shorty's Place
08.2020 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Home Health Aide

RCIL
09.2017 - 06.2020
  • Provided companionship and emotional support, fostering positive relationships with patient.
  • Trained new aides on proper caregiving techniques and workplace safety standards.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.

CNA

Samaritan Summit Village
01.2016 - 09.2017
  • Educated patients and families on care plans and health management strategies.
  • Collaborated with multidisciplinary teams to optimize patient outcomes effectively.
  • Implemented infection control procedures, promoting a safe healthcare environment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.

Cashier

Nice And Easy
02.2015 - 01.2016
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Provided exceptional customer service, resolving inquiries and issues promptly.
  • Trained new cashiers on operational procedures and customer interaction techniques.
  • Implemented organized merchandise displays to optimize sales opportunities.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Beaver River Central School
Beaver Falls, NY

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Medical terminology and equipment
  • Dementia support
  • Elder care
  • Basic housekeeping
  • Activities of daily living (adls)
  • Certified in CPR/AED
  • Multitasking
  • Customer Service

Certification

  • CNA - Certified Nurse Assistant

Timeline

Home Health Aide

Private Care
05.2024 - Current

CNA

Samaritan Keep Home
12.2023 - 10.2024

Server

Coleman's Dock Of The Bay
05.2023 - 09.2023

Server

Shorty's Place
08.2020 - 05.2023

Home Health Aide

RCIL
09.2017 - 06.2020

CNA

Samaritan Summit Village
01.2016 - 09.2017

Cashier

Nice And Easy
02.2015 - 01.2016

High School Diploma -

Beaver River Central School

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