Jordan Lemon
Ormond Beach,Florida
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CEO / Self-Employed
Citrus Search Solutions LLC
05.2020 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Provided consultation services for various projects including business plan creation, business formation assistance, marketing strategy, and website development for clients in the UAE and the USA.
- Assisted Brighterside Vertical Farms & Brighterside Operations in business planning and investor communication for the United States's first Federally legal cannabis cultivation venture.
- Provided consultation services to Kick Butts Vapor, assisting in storefront setup and software selection.
Co-Founder
BESTSEAL LLC
06.2020 - 09.2022
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Deployed & developed Salesforce CRM Sales Cloud for selling BESTSeal products across multiple channels, including user creation, report generation, and dashboard maintenance for pipeline visibility.
- Acted as a liaison between manufacturers, EPA, lobbyists, and large-scale distributors, establishing company standards and culture.
- Led product research and development, coordinating cross-functional teams for the creation and marketing of a new nano-chemical formulation.
- Established BESTSeal nano-coating as one of the first self-cleaning nano-coat products on Amazon Marketplace, managing setup of the company's Amazon Web Seller account and creating marketing materials.
Solutions Specialist
ICAROL
02.2019 - 07.2019
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Provided timely support to clients during post-implementation, ensuring smooth transitions and minimal disruption to operations.
- Improved overall progress through working closely with staff members and streamlining processes.
- Investigated a new target market for iCarol's software suite, creating and updating Salesforce users, reports, and dashboards for pipeline management.
- Collected client feedback to drive successful software development, conducted software demonstrations, and prospected for new SAAS business over the phone and email.
Inside Sales Account Specialist
STAPLES Contract & Commercial INC
01.2015 - 02.2019
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Completed routine and complex account updates to resolve problems.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
- Developed quotes and drove facility sales, managed client relationships during a merger, and maintained a pipeline of opportunities in the company CRM.
- Implemented agreement-based programs, achieved sales targets, and won awards for customer service and innovation.
Education
GED -
Daytona State College
Daytona Beach12.2016
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Salesforce CRM Certified Administrator (SU19)
- CRM Management & Development
- Marc Wayshak Sales Strategy Academy Graduate
- Adobe Certified Associate in Visual Communication using Adobe Photoshop CS6 & Web Communication using Adobe Dreamweaver CS6
- Experienced Adobe Illustrator & InDesign User
- Product Education & Digital Marketing
- Communication & Sales Presentations
- B2B Sales, Inside or Outside, and Account Management
- Client Challenge-solving & Solutions Consulting
- Quoting & Pricing Management
- Team Collaboration & Leadership
- Client Conflict Resolution & Retention
- Market Analysis & Prospecting
- Scheduling & Planning
Certification
Salesforce Certified Administrator (SCA)
Adobe Certified Associate in Visual Communication Using Adobe Photoshop
Adobe Certified Associate in Web Communication Using Adobe Dreamweaver
Timeline
Co-Founder
BESTSEAL LLC
06.2020 - 09.2022
CEO / Self-Employed
Citrus Search Solutions LLC
05.2020 - Current
Solutions Specialist
ICAROL
02.2019 - 07.2019
Inside Sales Account Specialist
STAPLES Contract & Commercial INC
01.2015 - 02.2019
GED -
Daytona State College
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