Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Lessman

Rock Spring,GA

Summary

Results-driven professional with experience in route sales, product merchandising, and inventory management. Recognized for strong communication, accurate recordkeeping, and identifying cross-selling opportunities that support revenue growth and efficient store service.

Overview

9
9
years of professional experience

Work History

Route Sales Representative

Frito Lay
Chattanooga, Tennessee
03.2018 - Current
  • Delivered Frito-Lay snacks efficiently across assigned retail routes.
  • Cultivated strong relationships with store managers and convenience store staff to enhance daily service delivery.
  • Coordinated resolution of service issues and route changes to ensure compliance with Frito-Lay account requirements.
  • Identified and leveraged cross-selling opportunities to align additional products with store merchandise needs.
  • Maintained accurate delivery and pickup records for route accountability.
  • Secured receipts or signatures for delivered goods and collected payment when required.
  • Performed daily pre-trip inspections to support safe vehicle operation.
  • Built and maintained store displays aligned with Frito-Lay merchandising standards.

Route Sales Specialist

Frito Lay
Chattanooga, Tennessee
09.2024 - 01.2026
  • Contacted new and existing customers to discuss products and services, fostering repeat business.
  • Issued sales promotion materials to customers, enhancing sales engagement.
  • Resolved product and service complaints, ensuring high service quality and customer satisfaction.
  • Maintained positive, diplomatic communication with customers and team members.
  • Delivered onboarding training for new hires on company procedures and standards.
  • Trained junior drivers on route discipline, safety habits, and test expectations.
  • Followed test-route driving procedures and site safety requirements in line with employer expectations.

Customer Service Representative

Loves Travel Stop
Jasper, Florida
04.2018 - 05.2020
  • Resolved customer complaints with timely, service-focused support, ensuring customer satisfaction.
  • Managed fuel desk communications, guiding guests to store services for an enhanced customer experience.
  • Completed purchase and refund transactions accurately, maintaining efficient register and point-of-sale operations.
  • Maintained administrative records, updated databases, and prepared reports.
  • Collaborated with sales team to enhance communication and strategy implementation. to support growth and development goals.

Education

High School Diploma -

Echols County High School
Statenville, GA
05-2014

Skills

  • Client relationship development
  • Product sales strategies
  • Sales projections
  • Account oversight
  • Inventory management
  • Stock management
  • Logistics coordination
  • Payment processing
  • Revenue growth
  • Analytical problem solving
  • Problem-solving aptitude
  • Team leadership
  • Communication proficiency

Timeline

Route Sales Specialist

Frito Lay
09.2024 - 01.2026

Customer Service Representative

Loves Travel Stop
04.2018 - 05.2020

Route Sales Representative

Frito Lay
03.2018 - Current

High School Diploma -

Echols County High School
Jordan Lessman