Accomplished Program Coordinator well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Coordinator/Head Coach
North Suburban YMCA
Northbrook, IL
06.2022 - Current
Established strategic partnerships with external organizations, expanding program reach and impact.
Developed and maintained relationships with external partners to facilitate program operations.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Organized events and workshops to engage participants, enhancing their learning experience within program framework.
Provided ongoing direction and leadership for program operations.
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Designed program implementation and maintenance plan.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
Tracked and reported expenses accurately to manage program budgets.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
Organized and managed program development from conception through successful execution.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Cultivated collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Assisted in development of grant proposals, securing funding for vital program initiatives.
Developed program marketing and outreach strategies to increase awareness and attract new participants.
Oversaw staff schedules and assignments to handle programming demands.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Interviewed, hired, trained and oversaw 11 coaches.
Crafted successful training plans for competitive and recreational squads of more than 200 athletes.
Coach/Head Coach
Gymkhana Gymnastics
Hanover Park, Illinois
05.2018 - 11.2021
Communicate with athletes’ parents ensuring awareness of their child’s progress in class and anything could work on at home to improve performance
Teach athletes proper technique to steadily improve and move trough skill progressions in gymnastics, to learn at safe pace
Create workouts that are designed to focus on imitating skills work to help build muscle memory making learning process easier
Keep gym clean and put mats away properly to create safest possible environment for athletes.
Collaborated with other coaches to create and execute game plans.
Promoted sportsmanship values among athletes, fostering positive competitive atmosphere within team environment.
Crafted successful training plans for varsity and junior varsity squads of more than 100 athletes.
Milkshake Station/Drive Thru
Steak ’n’ Shake
Hoffman Estates, Illinois
04.2018 - 08.2018
Kept milkshake station clean during shift, while maintaining productivity
Cleaned all dishes
Ensured customer satisfaction by producing high quality products at fastest speeds
Checked bags at drive thru to make sure customers order is correct before handing it off.
Worked effectively in fast-paced environments.
Skilled working independently and collaboratively in team environment.
Self-motivated, with strong sense of personal responsibility.
Skilled at working independently and collaboratively in team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Hot Foods Clerk
Mariano’s
Buffalo Grove, Illinois
07.2017 - 09.2017
Cooked and replacing all food items on hot bar and soup bar when pans are close to empty
Prepped sandwich station for day, which includes slicing fresh vegetables, cheese and meat
Cleaned all stations in kitchen and hot bars to maintain food safety requirements
Grilled all meats to order that customers can bring up before or after purchase.
Grill/Line/Prep/Cashier
Chipotle
Hoffman Estates, Illinois
06.2014 - 11.2014
Had to cut vegetables to make all salsas, cooking all rice and proteins for line
Kept kitchen, line and prep areas clean constantly
Ensured that all customers are satisfied with quality of food and speed which food is prepared
Properly rang up customers’ orders
Washed dishes during break between heavy rushes of customers.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Restocked and organized merchandise in front lanes.
Education
Associates in Kinesiology - Kinesiology
Harper College
Palatine, IL
05.2026
Skills
Program Management
Office Administration
Proactive mindset
Strategic Planning
Program Optimization
Process Improvements
Project Management
Report Generation
Hiring and recruitment knowledge
Training Coordination
Volunteer Management
Data management familiarity
Accomplishments
Exceeded program revenue goals by 35%.
Achieved 100% athlete state qualification rate through effective daily planning and leadership.
Certification
USA Gymnastics Coaching Certification, 07/01/23
Red Cross CPR Certification, 02/01/24
Coursework
Intro to Kinesiology
Volunteer Experience
Volunteer Coach, Gymkhana Gymnastics, Hanover Park, IL, 06/01/18, Present, Coach individuals with disabilities in gymnastics., Spend 4 days with the disabled athletes in the entire Elite Stars Program for a camp during the summer.
Associate head coach, Co-Defensive coordinator, Defensive line coach, Special team coordinator at Lakewood High SchoolAssociate head coach, Co-Defensive coordinator, Defensive line coach, Special team coordinator at Lakewood High School
Program Coordinator II- Performance Coach at South Carolina Department of Social ServicesProgram Coordinator II- Performance Coach at South Carolina Department of Social Services
Co-Offensive Coordinator / Asst. Athletic Director / Head Coach Track & Field at Dutchtown High SchoolCo-Offensive Coordinator / Asst. Athletic Director / Head Coach Track & Field at Dutchtown High School