Jordan Lewis
Shreveport
Summary
Talented Business Owner with excellent marketing, customer service and facility oversight skills, with more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Security Coordinator
Caddo Parish Schools
12.2023 - Current
- Conducted regular safety drills, preparing staff to respond effectively in emergency situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided comprehensive security training for staff, leading to improved awareness and adherence to safety procedures.
Owner
Whole Lotta Seafood And More
07.2020 - Current
- Manages day-to-day business operations
- Traines and motivates employees to perform daily business functions
- Promotes business via social media to generate leads and maximize brand identity
Patrol Officer
Shreve Police Department
02.2014 - 07.2020
- Responded to emergency calls and provided appropriate support
- Led teams by example, consistently demonstrating correct behaviors and enforcing policies and procedures
- Assessed and managed potential risks and hazardous situations
Mental Health Specialist
Seedlinks Behavioral Management
02.2016 - 05.2018
- Documented client progress in confidential files
- Communicated with clients to develop social and psychiatric observations
- Performed client assessments and developed treatment plans
Inbound Call Center Representative
Teleperformance USA
05.2012 - 02.2014
- Answered phone with friendly greeting to create positive inbound calling experience for customers
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes
- Responded to customer inquiries via telephone, email and live chat to provide updated information
Stocker
Walmart Supercenter
03.2010 - 05.2012
- Unloaded, sorted and stocked merchandise according to store layout and product placement
- Maintained effective team member communication
- Answered customer questions and provided detailed product information
Education
Bachelor of Science - Kinesiology
Grambling State University
Grambling, LA12-2025
High School Diploma - undefined
Green Oaks Performing Arts Academy
Shreveport, LA05.2009
Associate of Science - General Studies
Bossier Parish Community College
Bossier City, LA07-2025
Skills
- Budget Development
- Client Service
- Profit and Loss Analysis
- Investor Relations
- Customer Support
- Data Gathering
- Inbound Phone Call Management
- Account Management
- Microsoft Office
Timeline
Security Coordinator
Caddo Parish Schools
12.2023 - Current
Owner
Whole Lotta Seafood And More
07.2020 - Current
Mental Health Specialist
Seedlinks Behavioral Management
02.2016 - 05.2018
Patrol Officer
Shreve Police Department
02.2014 - 07.2020
Inbound Call Center Representative
Teleperformance USA
05.2012 - 02.2014
Stocker
Walmart Supercenter
03.2010 - 05.2012
High School Diploma - undefined
Green Oaks Performing Arts Academy
Bachelor of Science - Kinesiology
Grambling State University
Associate of Science - General Studies
Bossier Parish Community College
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