Jordan L. Lloyd

• Operated ground support equipment for aircraft loading and unloading processes.
• Ensured compliance with safety protocols during baggage handling operations.
• Coordinated efficient transfer of luggage between terminals to minimize delays.
• Conducted routine inspections of equipment to maintain operational readiness.
• Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

A Vanderlande Unjammer baggage

handler's primary responsibility is to clear baggage jams and respond to trouble calls related to the baggage handling system, ensuring smooth and efficient baggage flow at airports. They also maintain the cleanliness of the system and adhere to safety protocols. The role is physically demanding and requires working in a dynamic, sometimes loud, environment.

• Troubleshoot Issues:
  Identify and address issues within the baggage handling system, often working under pressure to maintain flight schedules.
• Clear Baggage Jams:
  Clear bag or item jams on conveyor belts and other automated systems in response to trouble calls from the control room or other personnel.
• Respond to calls: Timely respond to dispatched calls to resolve issues and minimize system downtime.
• Maintain System Cleanliness:
  Ensure the baggage handling system and surrounding areas are clean and free of debris, including sweeping, trash collection, and general housekeeping.
• Follow Safety Procedures:
  Strictly adhere to all company safety policies and procedures, including the use of personal protective equipment and Lock Out Tag Out (LOTO) procedures.
• Manual handling: Manually scan, sort, or encode items (e.g., bags) that cannot be handled by the automated system.

• Crossed trained in two sub departments
• Pack trained
• Pick trained
• Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
• Trained in making pallets to move them across warehouse
• Managing and organizing totes
• Overnight shift/ day-shift
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Demonstrate d adaptability by cross-training in multiple job functions within the fulfillment center.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Picked and packed order items.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Moved merchandise using pallet jacks and hand trucks.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Reduced product damage rates through proper handling, storage, and packaging procedures.

• Completed store opening and closing procedures and balanced tills.
• Enforced company policies and regulations with employees.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Responded to and resolved customer questions and concerns.
• Trained and mentored new employees to maximize team performance.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Delivered orders to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Managed customer inquiries and complaints in polite and professional manner.
• Minimized company liability and risks to loads by obeying traffic laws.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Adapted quickly to changes in company offerings or processes, ensuring seamless communication of updated information to prospective clients during outreach efforts.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
• Set appointments with salespeople and potential customers.
• Acted as first point of contact and set appointments for prospective clients.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Communicated with management to provide feedback on value and productiveness of appointment setting process.
• Collaborated with sales team members to share leads and strategies for securing appointments with high-level decision makers.