Jordan Lloyd
Dallas,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Executive Assistant to the Managing Director
Jersey College School Of Nursing
03.2017 - 09.2022
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Scheduled appointments and handled calenders for senior leadership.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and updated schedules for executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Screened personal and business calls and directed to appropriate party.
Administrative Assistant
M.Pierce Roofing
07.2014 - 03.2017
- Managed department budgets and generated financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Daily use of Microsoft office and other computer programs
Receptionist/Administrative Assistant
Berrick And Associates PA
08.2011 - 02.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Phone directory maintenance of a law firm
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Handled confidential and sensitive information with discretion and tact.
Education
Bachelor of Arts And Science - World History
University of Miami
Miami, FL06.2015
Skills
- Employee Training
- Mail Handling
- Social Media Knowledge
- Report Analysis
- Business Correspondence
- Proper Phone Etiquette
- Advanced MS Office Suite Proficiency
- Excel Spreadsheets
- Travel Accommodations
- Calendar and Scheduling Software
Timeline
Administrative Assistant/Executive Assistant to the Managing Director
Jersey College School Of Nursing
03.2017 - 09.2022
Administrative Assistant
M.Pierce Roofing
07.2014 - 03.2017
Receptionist/Administrative Assistant
Berrick And Associates PA
08.2011 - 02.2014
Bachelor of Arts And Science - World History
University of Miami
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