Jordan Ludwig
Waconia,MN
Summary
Organized Office Manager with noted experience in optimizing productivity, efficiency, and service quality across various environments. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Uses independent decision-making skills and sound judgement to positively impact company success.
Overview
8
8
years of professional experience
Work History
Office Manager
Riesgraf Chiropractic
Chaska, MN
12.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Office Assistant
Bob Ludwig Appraisals
Waconia, MN
04.2015 - 12.2022
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Delivered clerical support by handling range of routine and special requirements.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Completed clerical tasks such as filing, copying, and distributing mail.
Retail Sales Associate
Home Solutions
Norwood Young America, MN
08.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Maintained product knowledge to assist and educate customers on options available.
- Applied mechanical skills to perform maintenance on equipment.
- Delivered, loaded and unloaded and installed home appliances.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Business Administration
Southern New Hampshire University
Online08.2026
Skills
- Typing and Filing
- Microsoft Office
- Time Management
- Accounts Payable and Accounts Receivable
- Communication
- Problem Solving
- Listening Skills
- Expense Reporting
- Patient Coordination
Timeline
Office Manager
Riesgraf Chiropractic
12.2022 - Current
Retail Sales Associate
Home Solutions
08.2021 - 07.2022
Office Assistant
Bob Ludwig Appraisals
04.2015 - 12.2022
Bachelor of Arts - Business Administration
Southern New Hampshire University