Jordan Lureen
College Student
Fargo,ND
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Seasoned Bank Teller well-versed in customer care and in achieving sales goals while maintaining high levels of customer satisfaction. Consistently accurate in counts and balances.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Bank Teller
Wells Fargo
Fargo, ND
02.2020 - Current
- Counted and packaged currency and coins.
- Provided customer records on demand, including account statements and copies of checks.
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed inventory by tracking and ordering bank supplies, equipment and documents.
- Executed various customer transactions, including deposits, withdrawals and money orders.
- Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
- Pleasantly greeted all patrons and asked effective questions to better assess client needs.
- Logged cashier's checks and other transactions to maintain accurate account records.
Membership Services Representative
Target
Fargo, ND
11.2018 - 01.2020
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with all levels of clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Communicated professionally with colleagues, freelancers and clients.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promptly responded to inquiries and requests from prospective customers.
Education
No Degree - Marketing
North Dakota State University
Fargo, ND 04.2019 - Current
Skills
Currency packaging
undefinedTimeline
Bank Teller
Wells Fargo
02.2020 - Current
No Degree - Marketing
North Dakota State University
04.2019 - Current
Membership Services Representative
Target
11.2018 - 01.2020
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