Jordan Lusk
Newberry,SC
Summary
Dynamic Certified Assistant Manager with a proven track record at Sonic Drive-In, adept in team management and excelling in social skills. Spearheaded marketing strategies boosting sales growth, mentored new employees enhancing team performance, and expertly managed cash flow. Demonstrates exceptional communication abilities and computer proficiency, ensuring high standards of customer service and safety compliance.
Looking for a role in healthcare where I can learn and improve my skills.
Overview
10
10
years of professional experience
Work History
Certified Assistant Manager
Sonic Drive In
Newberry, SC
03.2015 - Current
- Performed daily store opening and closing duties, including counting register funds and making bank deposits.
- Assisted in the development of marketing strategies to drive sales growth.
- Provided training and mentoring for new employees on company policies and procedures.
- Resolved customer complaints in a timely manner while maintaining excellent service standards.
- Ensured all safety regulations were followed by employees at all times.
- Supervised team members during peak business hours.
- Managed cash flow by regularly reconciling tills against POS system data.
ER Registration/Patient Care Technician, ER
Newberry Hospital
Newberry, South Carolina
07.2021 - 08.2023
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Processed customer payments accurately and efficiently.
- Verified patient demographics and insurances.
Manager
Southern Finance
Newberry, South Carolina
07.2018 - 06.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Approved or denied credit based loans.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Certificate Completion - Patient Care Technician
Piedmont Technical College
Greenwood, SC05-2022
High School Diploma -
Newberry High School
Newberry, South Carolina05-2016
Some College (No Degree) - Certified Medical Assistant
Piedmont Technical College
Greenwood, SCSkills
- Team Management
- Employee Scheduling
- Recruiting and interviewing
- Computer proficient
- Excel in social skills
- Medical records handling
- Communication abilities
Timeline
ER Registration/Patient Care Technician, ER
Newberry Hospital
07.2021 - 08.2023
Manager
Southern Finance
07.2018 - 06.2021
Certified Assistant Manager
Sonic Drive In
03.2015 - Current
Certificate Completion - Patient Care Technician
Piedmont Technical College
High School Diploma -
Newberry High School
Some College (No Degree) - Certified Medical Assistant
Piedmont Technical College