Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Lynch

Dayton,NV

Summary

Dynamic healthcare professional with a proven track record at Carson Valley Health, excelling in operational management and employee performance evaluations. Expert in process optimization and patient support, enhancing clinic efficiency and satisfaction. Skilled in Epic Systems, fostering teamwork and collaboration to drive continuous improvement in clinical safety and service quality. I am currently one of two Certified Rural Health Clinic Professionals (CRHCP).

Overview

8
8
years of professional experience

Work History

RHC Primary Care Clinic Supervisor

Carson Valley Medical Center
09.2017 - Current
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
  • Built relationships with physicians to create steady referral pipeline.
  • Communicated with patients, asked appropriate questions and employed active listening to determine best care.
  • Conducted frequent clinic walk-throughs to maintain safe work environment.
  • Managed daily operations of 18-person clinic supporting approximately 250-300 patients per week.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Promoted a positive work environment by addressing employee grievances promptly and fairly.
  • Optimized appointment scheduling procedures, increasing productivity without sacrificing patient experience or quality of care.
  • Oversaw budget management, optimizing resource allocation while maintaining quality standards.
  • Led regular staff meetings to address concerns, share updates, and promote collaboration within the team.
  • Hired, trained and supervised employees to maintain team of high performers.

Education

High School Diploma -

Quincy High School
Quincy, CA
06.2018

Skills

  • Financial Operations Oversight
  • Budget Planning
  • Employee Performance Evaluations
  • Time Management
  • Employee Work Scheduling
  • Employee Supervision
  • Process optimization
  • Epic Systems
  • Decision Making
  • Verbal and Written Communication
  • Clinical Staff Management
  • HIPAA Guidelines
  • Performance Monitoring
  • Patient support
  • Onboarding and coaching
  • Operational management
  • Quality control
  • Staff supervision
  • Clinical safety
  • Budget administration
  • Clinical management
  • Technical troubleshooting
  • Teamwork and collaboration
  • Customer service

Timeline

RHC Primary Care Clinic Supervisor

Carson Valley Medical Center
09.2017 - Current

High School Diploma -

Quincy High School

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