Jordan Lynn
Ardmore
Summary
Dynamic professional with experience at Wal-Mart as an Online Order Filler, excelling in customer relations and multitasking. Proficient in PC hardware and software troubleshooting, I effectively engage customers while ensuring accurate order fulfillment. Recognized for my calm demeanor under pressure and strong teamwork skills, I am committed to delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Order Filling
Wal-Mart
Ardmore
08.2020 - Current
- Online order fillers have the opportunity to get all the items in a customer's order and collect it for them
- Order Fillers also have the chance to dispense the customers' orders directly to them
- Order fillers and delivery associates, also get to dispense orders to the customers and engage them in conversation throughout the dispensing process
- Greeted Customers at the door, and provided customer assistance when necessary
- Basic maintenance on authorized machinery
Biotechnology/ Cyber Security and Network Administration
Southern Technology
Ardmore
08.2019 - 03.2023
- Learned basic and advanced utilization of pc software and pc hardware
- Learned all the components of a computer including necessary requirements based on the hardwares usage
- Learned how to set up network infrastructure and the appropriate networking protocols and defense tools to protect the network
- Learned computer maintenance and troubleshooting as well as ticketing management systems
- Learned proper security protocols for sensitive corporate data management and proper situational escalation of appropriate tickets
- Learned proper incident response planning for the event that a data breach is either in progress or the resulting damage control afterwards
Education
Certification's - Biotechnology/ Cyber Security and Network Administration
Southern Technology
Ardmore, OK03.2023
High School Diploma - Generalized Life and workforce education
Ardmore High School
Ardmore, OK05.2021
Certification's - Biotechnology/ Cyber Security and Network Administration
Southern Technology
Ardmore, OK03.2020
Skills
- Computer Operating Systems
- PC hardware
- PC
- Software
- Troubleshooting
- Basic networking devices and printers
- Remote access
- Virtualization
- Malware Detection and Prevention
- Excellent communication
- Customer relations
- Self-Directed
- Basic math
- Analytical
- Calm under pressure
- Team building
- Multitasking Abilities
- Teamwork and collaboration
Hobbies and Interests
- Computers
- Biotechnology
- Games
- Weightlifting
- MMA
- Walking
- Food
Certification
- Certification of course completion for cybersecurity and network administration.
- Certified PC professional.
Timeline
Online Order Filling
Wal-Mart
08.2020 - Current
Biotechnology/ Cyber Security and Network Administration
Southern Technology
08.2019 - 03.2023
Certification's - Biotechnology/ Cyber Security and Network Administration
Southern Technology
High School Diploma - Generalized Life and workforce education
Ardmore High School
Certification's - Biotechnology/ Cyber Security and Network Administration
Southern Technology