Restaurant Hostess Osteria Mozza
Georgetown, Washington, D.C.
01.2025 - Current
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Managed reservations, waitlists, and special requests for large parties.
Informed kitchen staff of any special orders or dietary restrictions.
Balanced cash register at end of shift according to established procedures.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Provided menus and answered questions about menu items and specials.
Assisted with setting up banquet rooms for special events.
Greeted customers and escorted them to their tables.
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