Results-driven professional with over 10 years of experience in customer service, healthcare administration, and facility coordination. Skilled in managing admissions processes, coordinating permits, data entry and supporting operational workflows with a strong focus on compliance and efficiency. Adept at building relationships with clients, patients, and teams while ensuring seamless communication across departments. Experienced in both onsite and remote work environments, with proven success in data management, scheduling, and project coordination. Recognized for delivering high-quality support and contributing to organizational growth and client satisfaction.
• Schedule and Coordinate installation and service appointments for techs
• Data Entry. Input service requests, track jobs to completion
• Respond and resolve any customer concern with equipment or to reschedule
• primary point of contact between techs, sales team and management
• Customer account management - maintain accurate records of client accounts, including service contracts, billing information and account updates