Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Marik

Columbus,OH

Summary

Results-driven professional with over 10 years of experience in customer service, healthcare administration, and facility coordination. Skilled in managing admissions processes, coordinating permits, data entry and supporting operational workflows with a strong focus on compliance and efficiency. Adept at building relationships with clients, patients, and teams while ensuring seamless communication across departments. Experienced in both onsite and remote work environments, with proven success in data management, scheduling, and project coordination. Recognized for delivering high-quality support and contributing to organizational growth and client satisfaction.

Overview

14
14
years of professional experience

Work History

Admissions Director

Legacy of Westerville
02.2023 - 05.2025
  • Directed the admissions process and monitored facility capacity.
  • Scheduled and conducted facility tours for prospective residents and families.
  • Collected and submitted pre-authorization paperwork for clinician review.
  • Maintained accurate admissions data and reports for senior management.
  • Company closed operations.

Administrator Coordinator

ADT Security
11.2023 - 03.2025

• Schedule and Coordinate installation and service appointments for techs

• Data Entry. Input service requests, track jobs to completion

• Respond and resolve any customer concern with equipment or to reschedule

• primary point of contact between techs, sales team and management

• Customer account management - maintain accurate records of client accounts, including service contracts, billing information and account updates

Permit Coordinator

Freedom Forever Solar
11.2023 - 01.2025
  • Managed the entire permit application process ensuring AHJ compliance.
  • Completed and submitted permit applications, printing plans per AHJ and SOW requirements.
  • Uploaded approved permits, plans, and job cards into project systems.
  • Ensured all permits were approved and issued before installation.
  • Maintained accurate records and performed detailed data entry.

Facility Coordinator

CBRE
04.2018 - 11.2023
  • Received and coordinated maintenance and repair service requests.
  • Opened, tracked, and updated service work orders in the system.
  • Partnered with service providers, managers, and clients to resolve issues.
  • Supported maintenance projects and helped ensure client satisfaction.
  • Completed Project Management Certification training.

Service Coordinator

CBRE | FacilitySource
04.2018 - 11.2023
  • Coordinated maintenance repair calls and service provider assignments.
  • Tracked and updated service tickets via Zendesk and Excel.
  • Communicated with clients and providers to resolve work order issues.
  • Assisted with maintenance projects as needed.
  • Role overlapped within same company

Physician Office Specialist

Bing Cancer Center
08.2017 - 03.2018
  • Scheduled patient appointments and maintained accurate medical records.
  • Verified insurance and transcribed physician orders.

Patient Support Assistant

Riverside Methodist Hospital
09.2015 - 08.2017
  • Prepared patients for surgery and assisted nurses with vitals.
  • Transported patients and organized surgical supply rooms.
  • Assembled block packs for pre-op procedures.

Hostess

Fiesta Jalisco Mexican Restaurant
07.2011 - 01.2016
  • Greeted and seated guests, processed take-out orders, and provided food service.

Patient Escort

Riverside Methodist Hospital
06.2013 - 09.2015
  • Safely transported patients to tests and surgical areas.
  • Ensured a safe and supportive environment for patients.

Education

Healthcare & General Studies

Columbus State Community College
Columbus, OH

Diploma - undefined

Westerville North High School
Westerville, OH
06.2012

Skills

  • Facility & Operations Coordination
  • Customer & Client Service
  • Permit & Regulatory Compliance
  • Data Entry & Recordkeeping
  • Scheduling & Patient Support
  • Healthcare Administration
  • Zendesk, Excel & MS Office Suite
  • Project Management (Certified)

Timeline

Administrator Coordinator

ADT Security
11.2023 - 03.2025

Permit Coordinator

Freedom Forever Solar
11.2023 - 01.2025

Admissions Director

Legacy of Westerville
02.2023 - 05.2025

Facility Coordinator

CBRE
04.2018 - 11.2023

Service Coordinator

CBRE | FacilitySource
04.2018 - 11.2023

Physician Office Specialist

Bing Cancer Center
08.2017 - 03.2018

Patient Support Assistant

Riverside Methodist Hospital
09.2015 - 08.2017

Patient Escort

Riverside Methodist Hospital
06.2013 - 09.2015

Hostess

Fiesta Jalisco Mexican Restaurant
07.2011 - 01.2016

Healthcare & General Studies

Columbus State Community College

Diploma - undefined

Westerville North High School
Jordan Marik