Jordan Martin
Pleasant Prairie,WI
Summary
Results-driven Area Lead with expertise in operations oversight and team management. Skilled in strategic planning and problem-solving, leveraging data for informed decision-making. Proven success in enhancing operational efficiency and boosting team productivity while elevating client satisfaction.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Facilities / Area Lead Technician
Bear Real Estate Group
Kenosha, Wisconsin
10.2020 - Current
- Led multi-site facilities operations including HVAC, electrical, plumbing, boilers, fire/life safety systems, and emergency response.
- Directed preventative maintenance programs to ensure regulatory compliance, asset longevity, and operational consistency across properties.
- Managed capital improvements, renovations, and system upgrades over $5,000, collaborating with Facilities Manager on projects exceeding $10,000 to enhance property value.
- Acted as primary escalation point for high-priority emergencies, providing technical leadership and rapid problem resolution.
- Conducted property audits, inspections, and quarterly Property Condition & Needs Assessments to ensure regulatory compliance and mitigate operational risks.
- Mentored and developed Technician I & II staff, strengthening technical skills, accountability, and leadership readiness.
- Oversaw vendor bidding, selection, and performance, providing leadership with detailed inspection, project, and compliance reports to ensure accountability.
- Built strong cross-functional partnerships to improve efficiency, safety, and resident satisfaction across the portfolio.
Lead Maintenance Technician
SCI Real Estate Property & Management
Milwaukee, Wisconsin
07.2018 - 10.2020
- Led maintenance operations for hotel and apartment properties, ensuring safety, compliance, and high standards of service.
- Managed preventative maintenance programs and emergency responses, minimizing downtime and service disruptions.
- Performed and supervised repairs to HVAC, plumbing, electrical, appliances, and life-safety systems.
- Supervised and trained maintenance staff while actively participating in daily operations.
- Collaborated with property leadership and outside vendors on repairs, inspections, and project improvements.
Maintenance Technician
Experience Fitness
Milwaukee, Wisconsin
03.2011 - 07.2018
- Maintained and repaired facilities and equipment across 15 gym locations, enhancing safety and operational readiness.
- Diagnosed and repaired strength training and fitness equipment, minimizing downtime and member disruption.
- Executed preventative maintenance and emergency repairs, ensuring uninterrupted operations and adherence to safety standards.
- Completed building maintenance repairs in electrical, plumbing, HVAC, lighting, doors, and general carpentry, contributing to facility functionality.
- Performed pool and spa maintenance, including water testing, chemical balancing, filtration systems, and safety compliance.
Education
Heritage Christian High School
Milwaukee, WisconsinSkills
- Multi-Site Facilities & Equipment Maintenance – Hotels, apartments, gyms, and pools
- HVAC, Electrical, Plumbing & Life-Safety Systems – Repair, troubleshooting, and preventative maintenance
- Team Leadership & Staff Development – Supervising and mentoring maintenance teams
- Vendor & Project Management – Coordinating contractors and capital projects on time and within budget
- Regulatory & Safety Compliance – Audits, inspections, and adherence to standards
Certification
- Osha 10 & 30
- CPO ( certified pool and spa operator)
- CPR and First Aid
- Fair Housing Certified
Timeline
Facilities / Area Lead Technician
Bear Real Estate Group
10.2020 - Current
Lead Maintenance Technician
SCI Real Estate Property & Management
07.2018 - 10.2020
Maintenance Technician
Experience Fitness
03.2011 - 07.2018
Heritage Christian High School