Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Martinez

Cape Coral,FL

Summary

Experienced Car Sales Specialist highly effective at achieving sales goals on a consistent basis in competitive, fast-paced sales environments. High-achieving and well-versed in Chrysler, Dodge, Jeep, and Ram products. Successful at developing and strengthening customer relationships in order to promote sales. Skilled in consultative selling and overcoming objections. Desiring to apply this sales experience to a long-term position with room for advancement.

Overview

2
2
years of professional experience

Work History

Sales Specialist

Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
10.2022 - Current
  • Increased profitability and revenue by generating sales.
  • Conversed with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided every customer with comprehensive assistance upon entering store, through the completion of any purchases.
  • Used excellent verbal skills to identify customer needs by asking questions and advising on best solutions. Conversing effectively to determine needs and requirements.
  • Drove sales through suggestive selling and by promoting add-on purchases.
  • Leveraged CRM system to manage sales activities, track sales performance, follow up, track leads, and appointment data.
  • Followed-up and Fostered relationships with customers to not only just ensure a quality experience and customer satisfaction, but to expand customer base, retain business, and increase sales.
  • Write, completed, and filed documentation to finalize sales.

Business Development Center Representative

Cape Coral Chrysler Dodge Jeep Ram
Cape Coral, FL
06.2022 - 10.2022
  • Organized client appointments to set up potential sales.
  • Implemented strategies to take advantage of opportunities, helping determine customer needs on providing potential products.
  • Utilized CRM to organize customer information, keeping up-to-date and easily accessible data.
  • Displayed strong telephone etiquette, effectively handling difficult calls, and identifying needs promptly and efficiently.
  • Stayed current on company products to provide top-notch expertise to customers.
  • Acted as main point of contact in matters relating to client concerns and needs. Using the CRM to set up potential client profiles, and cultivate relationships through follow up to ensure satisfaction with their experience.
  • Maintained accurate records of all customer interactions in company's CRM system.
  • Utilized strong interpersonal skills to build rapport with potential leads through the CRM database and online resources.

Service Technician

All Seasons Window Cleaning
Cape Coral, FL
12.2021 - 06.2022
  • Diagnosed problems and determined solutions for various customer needs.
  • Provided services according to customer specifications.
  • Traveled to customer locations to complete work for pre-set appointments.
  • Completed scheduled appointments on time to drive quality service.
  • Processed payments and issued receipts.
  • Assisted with projects at both residential and commercial sites.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Set up and operated mechanical and manual tools and equipment.

Education

Certified Personal Trainer - Sports Medicine

National Academy of Sports Medicine
Gilbert, AZ
02-2023

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2021

Skills

  • Cold-calling
  • Client Relations
  • Fluent in Spanish
  • Upselling and Cross Selling

Timeline

Sales Specialist

Cape Coral Chrysler Dodge Jeep Ram
10.2022 - Current

Business Development Center Representative

Cape Coral Chrysler Dodge Jeep Ram
06.2022 - 10.2022

Service Technician

All Seasons Window Cleaning
12.2021 - 06.2022

Certified Personal Trainer - Sports Medicine

National Academy of Sports Medicine

Associate of Arts - General Studies

Valencia College

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Jordan Martinez