Jordan Martinez
Albuquerque,NM
Summary
Dynamic customer service professional with a friendly demeanor and strong problem-solving skills, honed at Alorica. Proven ability to enhance team collaboration and streamline processes, contributing to improved service efficiency. Experienced in training staff and maintaining high standards in fast-paced environments, such as Pizza Hut.
Overview
2027
2027
years of professional experience
Work History
Door Dash /uber
Doordash
Albuquerque, NM
2024 - Current
Customer Service Representative
Alorica
Albuquerque
2022 - 2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to streamline service processes and improve response times.
- Provided training and support to new representatives, ensuring adherence to company policies.
Cook/cashier
Pizza Hut
Los Lunas
01.2020 - 02.2022
- Prepared pizzas and menu items according to standardized recipes and portion guidelines.
- Operated kitchen equipment, ensuring proper maintenance and safety protocols were followed.
- Collaborated with team members to maintain efficient workflow during peak service hours.
- Assisted in training new staff on food preparation techniques and kitchen procedures.
Education
High School Diploma -
Valencia High School
Los Lunas, NMSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Languages
Spanish
Limited Working
Timeline
Cook/cashier
Pizza Hut
01.2020 - 02.2022
Door Dash /uber
Doordash
2024 - Current
Customer Service Representative
Alorica
2022 - 2024
High School Diploma -
Valencia High School