Jordan Mason
Mount Holly,NJ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Fuel Attendant
Wawa Store 8300
05.2019 - Current
- Responsible for maintaining the cleanliness and general upkeep of the fuel court.
- Providing professional and helpful customer assistance and service.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Trained and mentored new employees on company procedures and safety protocols.
- Handling large amounts of money transactions Including cash, card payments, and electronic payments.
- Maintained clean and orderly work station.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Maintaining friendly, patient, and helpful demeanor.
- Following procedure and direction, while also taking a solution-oriented approach when resolving issues.
Store Associate
Old Navy
11.2019 - 03.2020
- Maintain the overall appearance of the store and work within a specified department
- Assist customers to find specific articles of clothing they were searching for and run the cash register.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Located merchandise across various stores to address customer needs.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Criminal Justice
Stockton University
Galloway, NJ05.2023
High School Diploma - Certification: Tv/ Digital Media Production
Burlington County Institute of Technology -BCIT
10 Hawkin Road, Medford, NJ 0805506.2019
Skills
- Proficiency in assisting public
- Problem-Solving
- Teamwork and Collaboration
- Basic Housekeeping
- Keeping a professional yet friendly and personal demeanor at all times
- Adaptability in an ever-changing work environment
- Ability to assess situations and apply important and timely responses
- Consistent confidence regarding knowledge of how operations are run within a company
- Flexible Schedule
- Punctual and Reliable
- Sound Judgment
- Compassionate
Personal Information
Title: Graduate in Criminal Justice
Timeline
Store Associate
Old Navy
11.2019 - 03.2020
Fuel Attendant
Wawa Store 8300
05.2019 - Current
Bachelor of Arts - Criminal Justice
Stockton University
High School Diploma - Certification: Tv/ Digital Media Production
Burlington County Institute of Technology -BCIT
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