Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan May

Las Vegas,NV

Summary

Dynamic and detail-oriented professional with outstanding customer service skills. Proven ability to manage reservations and optimize guest experiences while maintaining a positive attitude under pressure. Strong multitasking capabilities and problem-solving skills ensure efficient operations in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Texas Roadhouse
01.2023 - 10.2023
  • Welcomed guests with friendly demeanor and ensured smooth seating process.
  • Coordinated reservations using digital booking system for efficient table management.
  • Assisted with special event preparation, ensuring seamless guest experiences.
  • Communicated effectively with staff to manage wait times and optimize customer flow.
  • Seated patrons based on guest preferences and seating availability.

Hostess/Restaurant Busser

Bella Vita Restaurant
07.2021 - 02.2022
  • Monitored dining area for cleanliness and organization, promoting a pleasant environment.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess/Restaurant Busser

Annex Family Restaurant
11.2020 - 03.2021
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Concessions Worker

Edwards Cinema
10.2018 - 01.2020
  • Assisted in setting up and organizing concession areas efficiently.
  • Operated cash registers to process customer transactions accurately.
  • Prepared and served food items following health and safety guidelines.
  • Maintained clean and organized workstations throughout shifts.
  • Restocked supplies to ensure product availability during events.

Education

Cosmetology -

Paul Mitchell The School
San Diego, CA
09-2018

High School Diploma -

Scripps Ranch High School
San Diego, CA
06-2015

Skills

  • Outstanding Customer Service
  • Attentiveness and clear communication skills
  • Positive attitude
  • Active learning
  • Strong multitasking
  • Detail-oriented

Timeline

Restaurant Hostess

Texas Roadhouse
01.2023 - 10.2023

Hostess/Restaurant Busser

Bella Vita Restaurant
07.2021 - 02.2022

Hostess/Restaurant Busser

Annex Family Restaurant
11.2020 - 03.2021

Concessions Worker

Edwards Cinema
10.2018 - 01.2020

Cosmetology -

Paul Mitchell The School

High School Diploma -

Scripps Ranch High School

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