Summary
Overview
Work History
Education
Skills
basketball
Certification
Timeline
Generic

Jordan McDowell

Reisterstown,MD

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising technique. Also babysit, Plus I am basketball coach for the team rumble organization! I also train 4th graders- college basketball players. I also help coach other grades as well. I am very great with children as well . I am very dependable. I try to be a leader and an welcoming person. I was a head basketball coach. I also made up, lead sport activities and games at the JCC , when I was a consular. I am a person you will be able to trust. I am also a person who loves helping other people and being there for them. Hardworking , 3+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals. I want to be a person that a child or and adult remembers. I want to impact people lives including children in a positive way . I also want to be hear for children and adults . I want to give children love, you never know what a child is going through or anyone is going through . I want to leave a positive impact on every child and person I come across. Daycare Teacher's Assistant with 2 years supporting daily operations of daycare center serving children ages 1 to 5. Proven experience focusing on infant and toddler care. Reinforces new stages of development in fine and gross motor skills, cognitive advancements and behavioral maturity. Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Compassionate Aide dedicated to providing first-rate client support. Delivers comprehensive personal care. Demonstrated over 1-year progressive career history.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Daycare Teacher's Assistant

Developing Minds
05.2023 - Current
  • Established safe play environment for children.
  • Consistently enforced disciplinary limits for structured environment conducive to learning.
  • Offered well-balanced and nutritious menu options.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Modeled appropriate activities and positive behavior management.
  • Helped children put on coats, gloves and other cold-weather items in preparation for outdoor activities.
  • Enforced rules and instructions to maintain discipline.

One-On-One Aide

Board Of Child Care
08.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered caring companionship and emotional support.
  • Observed and monitored children's activities.
  • Provided grooming and mobility assistance to support daily living needs.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Instructed children in health and personal hygiene habits.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Babysitter

Myself
05.2022 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Engaged with children on individual basis to build positive relationships

Daycare Assistant Teacher

Developing Minds
05.2022 - 08.2022
  • Met with parents about daily activities, positive developments, and issues.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Read and told stories to promote and support overall language development.

Child Care Aide

Drool Of Rock Daycare
10.2021 - 05.2022

Ages infants - preschool

  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Helped children put on coats, gloves and other cold-weather items in preparation for outdoor activities.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Consulted with families to discuss activities and behaviors of each child.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Cared for children ages [Age] to [Age] in nurturing and age-appropriate way.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.

Child Care Assistant

Anne Arundel Recreations And Parks
09.2021 - 10.2021

I work at Jacobsville Elementary School and Fortsmallwood Elementary School. I also substitute at other elementary schools when needed. I work in the morning and afternoon with the childcare programs.

Camp Counselor

JCC Of Greater Baltimore
07.2021 - 08.2021
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Coordinated and led activities for both small and large groups.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Resolved conflicts that arose between campers by [Action].
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Transported and escorted program participants to and from activities and on field trips.

Retail Sales Associate

DTLR
01.2020 - 03.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

Walmart
04.2020 - 01.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.

Retail Sales Associate

Target
08.2017 - 12.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Issued receipts and processed refunds, credits or exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Retail Sales Associate

Rainbow Shops
12.2018 - 12.2018
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Have been doing retail for 4 years

Retail Sales Associate

Dollar General
07.2016 - 09.2016
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Helped customers complete purchases, locate items and join reward programs.

Retail Sales Associate

Walmart
10.2014 - 08.2015
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.

Education

No Degree - Early Childhood Education

Ccbc
Owing Mills

No Degree - Early Childhood Edcuation

University of Valley Forge
Phoenixville, PA

High School Diploma -

Franklin High School
Reisterstown, MD
06.2014

Skills

  • Returns and Exchanges
  • Locating Merchandise
  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Energy and Physical Stamina
  • Ability to Lift 40 pounds
  • Item Ticketing and Pricing
  • Merchandise Receiving and Handling
  • Sales and Promotions
  • Merchandise Recommendations
  • Customer Service
  • Engaging with Diverse Customers
  • Flexible Hours
  • Payment Processing
  • Reliable and Responsible
  • Goal-Driven
  • Team Cooperation
  • Creative Thinking
  • Staff Support
  • Customer Assistance
  • Team Leadership
  • Cleaning and Sanitizing
  • Repair Cost Estimation
  • Special Needs Childcare
  • Daycare Management
  • Childcare Expertise
  • Excellent Communication Skills
  • Problem-Solving Techniques
  • Classroom Observation
  • Summer Camp Counselor
  • Emotionally Supportive
  • Special Needs Education
  • Cultural Sensitivity
  • Therapeutic Equipment
  • Child Development Knowledge
  • Active Listening
  • Data Recording

basketball

I played basektball for 13 years. i played rec, aau, high school, middle school and some of college. i also been training kids and teaching them how to play basketball. I also have been coaching for about 3+ years. I have also been a lead coach and trainer

Certification

  • First Aid/CPR Certified
  • 45 hours infant and toddlers

Timeline

Daycare Teacher's Assistant

Developing Minds
05.2023 - Current

One-On-One Aide

Board Of Child Care
08.2022 - Current

Babysitter

Myself
05.2022 - Current

Daycare Assistant Teacher

Developing Minds
05.2022 - 08.2022

Child Care Aide

Drool Of Rock Daycare
10.2021 - 05.2022

Child Care Assistant

Anne Arundel Recreations And Parks
09.2021 - 10.2021

Camp Counselor

JCC Of Greater Baltimore
07.2021 - 08.2021

Retail Sales Associate

Walmart
04.2020 - 01.2021

Retail Sales Associate

DTLR
01.2020 - 03.2021

Retail Sales Associate

Rainbow Shops
12.2018 - 12.2018

Retail Sales Associate

Target
08.2017 - 12.2019

Retail Sales Associate

Dollar General
07.2016 - 09.2016

Retail Sales Associate

Walmart
10.2014 - 08.2015

No Degree - Early Childhood Education

Ccbc

No Degree - Early Childhood Edcuation

University of Valley Forge

High School Diploma -

Franklin High School
Jordan McDowell