Jordan McLean
Snellville,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Police Sergeant - Reserve
Fort Valley Police Department
Fort Valley, GA
02.2023 - Current
- Conducted regular staff meetings to discuss current events and issues.
- Ensured that all personnel met department standards for performance and conduct.
- Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
- Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
- Attended court hearings related to criminal cases involving subordinate officers.
- Responded to emergency calls for service as needed.
Owner
Elite Shield Security
Atlanta, GA
05.2022 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed industry trends to develop competitive strategies.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Developed policies and procedures for the organization.
- Monitored performance of personnel against goals set forth by the company.
Producer
Self Employed Services
Atlanta, GA
01.2020 - Current
- Supervised and worked closely with writers, directors, managers and technical crews throughout production process.
- Helped director with planning and completing shots.
- Coordinated production schedules, editing, printing and duplication processes.
- Developed and produced infomercials and graphics packages for network clients.
- Ran production equipment to alter and improve recording sound quality and flow.
- Composed original music for wide range of artists.
- Edited video by adding graphics, titles, audio and special effects.
- Reviewed video and selected best footage for storytelling.
- Analyzed video content for quality control and editorial corrections.
- Maintained professionalism through active listening and by accepting constructive criticism with poise.
- Completed sound design, sequence selection and compression for post-production purposes.
- Uploaded final cuts to content management systems and client platforms.
Public Safety Officer
Northside Hospital
Lawrenceville, GA
08.2021 - 03.2022
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
- Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
- Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
- Monitored and investigated suspicions persons and situations and unusual activities.
State Trooper
Georgia State Patrol
Atlanta, GA
01.2017 - 01.2020
- Under close supervision, patrols highways, and roads to enforce traffic and criminal laws
- Investigates traffic crashes and assists motorists
- Assists other law enforcement agencies in enforcing traffic and criminal laws, and ensuring the safety of the general population
- Participates in criminal prosecution.
- Directed traffic during emergency and congested situations to facilitate vehicular flow.
- Rendered aid to accident victims and others requiring basic first aid for physical injuries.
- Examined criminal backgrounds and served arrest warrants.
- Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
- Created youth and public outreach programs and neighborhood watches while teaching D.A.R.E. and G.R.E.A.T. classes to local schools.
Communications Specialist
Georgia Department of Public Safety
Atlanta, GA
04.2016 - 01.2017
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
- Received and processed 9-1-1 emergency calls to dispatch emergency services.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Delivered informative details to law enforcement and other first responders in preparation for situations prior to arrival.
- Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
Freight Lead
Five Below
McDonough, GA
10.2015 - 04.2016
- Oversee receiving and shipping operations on daily basis
- Supervise freight flow processes and maintain stock areas
- Manage the freight team efficiently to ensure on-time delivery of orders
- Ensure that team follows company policies and standards
- Provide freight updates to Manager on regular basis
- Address customer inquiries and concerns regarding order deliveries in a timely fashion
- Provide exceptional services and ensure customer satisfaction
- Make sure that freight loading and unloading equipment are staged and made ready before shifts
- Schedule regular equipment inspection to maintain it in good working condition
- Ensure that equipment are cleaned and put back in place after every use
- Communicate equipment repair and maintenance requests to Manager
- Provide assistance to freight crew when loading, unloading and stocking merchandises
- Ensure merchandises are sorted and tagged according to the delivery orders
- Complete all freight paper works accurately and ensure stock room is maintained clean and orderly
- Handle misdirected shipments and seal discrepancies in a timely fashion
- Establish and enforce safety rules and regulations.
Stock Lead
Levi Strauss & Co
Locust Grove, GA
01.2013 - 10.2015
- Demonstrate ownership of stockroom organization (i.e
- Style, size, color)
- Ensure completion of shipments, transfers, damages and donations
- Ensure replenishment is done daily and accurately
- Ensure markdowns are done accurately and efficiently by appropriate deadline
- Audit sale items daily to ensure accuracy
- Report inventory needs to Operations and merchandise leadership team
- Responsible for housekeeping and reporting supply needs to management team
- Comply with safety and loss prevention policies
- Manage the scheduling, training and supervision of others on the shift to meet departmental productivity levels
- Document overages/shortages or invoice error
Information Technology Specialist
Georgia Aquarium
Atlanta, GA
09.2012 - 11.2012
- Communicate and provide direct technical assistance and support to Georgia Aquarium staff
- Fix hardware and software issues within the IT department
- Reimage and replace old CPU/laptops within the organization
- Assisted with GAI patch managements system as well as deploying software updates
- Assisted with Cisco IP Phone and network access issues (both wired and wireless) and network printer support
- Provided one-on-one technical assistance as needed/requested
- Created SQL queries and learning to use various data mining software
- Determined causes of hardware/software/network malfunctions through evaluation and testing and resolution via modifications, repair, etc.
- Built website content and designs using HTML and CSS.
- Assisted in developing and maintaining user-friendly websites.
Education
Bachelor of Science - Digital Cinematography
Full Sail University
Winter Park, FL11.2022
High School Diploma -
Luella High School
Locust Grove, GA05.2010
Some College (No Degree) - Visual Effects
Savannah College of Art And Design
Atlanta, GASkills
- Background in law enforcement
- First aid certified
- Community relations
- Reading scripts
- Lighting skills
- Shot preparation
- Writing, editing and proofreading
- Film and Video Production
- Film editing
- Camera operation
- Sound editing
- Photography
- Color correction and grading
- Premier Pro and FCP7 expertise
- Audio-visual equipment
- Personnel Supervision
- Policy Enforcement
- Team Management
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- COVID Compliance Officer (C19CO)
- Part 107 – Drone
- NSF – COVID-19 Pandemic Response Fundamentals
- Adobe Premiere Pro Specialist
- Adobe After Effects Advanced
- Safe Sets COVID 19 Level (A)
- Georgia POST Certified – Peace Officer
- Child Passenger Safety Tech
- First Aid & CPR – BLS
- TASER
- RADAR – Speed Detection
- LIDAR – Speed Detection
Timeline
Police Sergeant - Reserve
Fort Valley Police Department
02.2023 - Current
Owner
Elite Shield Security
05.2022 - Current
Public Safety Officer
Northside Hospital
08.2021 - 03.2022
Producer
Self Employed Services
01.2020 - Current
State Trooper
Georgia State Patrol
01.2017 - 01.2020
Communications Specialist
Georgia Department of Public Safety
04.2016 - 01.2017
Freight Lead
Five Below
10.2015 - 04.2016
Stock Lead
Levi Strauss & Co
01.2013 - 10.2015
Information Technology Specialist
Georgia Aquarium
09.2012 - 11.2012
Bachelor of Science - Digital Cinematography
Full Sail University
High School Diploma -
Luella High School
Some College (No Degree) - Visual Effects
Savannah College of Art And Design