Jordan Mercedes
Pittston
Summary
Proven in high-stakes environments, from FedEx's efficient package handling to ensuring aircraft safety with the United States Marine Corps, I excel in team collaboration and equipment operation. My adaptability and commitment to quality have consistently enhanced operational efficiency and customer satisfaction, showcasing a blend of hard and soft skills critical to any role.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx
05.2024 - 01.2025
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Aircraft Maintenance Technician
United States Marine Corps
04.2019 - 04.2024
- Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
- Removed components such as landing gear, engines, and flight control.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Demonstrated commitment to continuous learning by staying up-to-date on industry best practices and participating in relevant training opportunities.
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
- Improved aircraft longevity by conducting detailed corrosion control inspections and treatments.
Cook Operator
KFC
01.2018 - 03.2019
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Managed inventory levels, optimizing ordering processes to minimize costs while maintaining sufficient stock.
- Ensured compliance with all health department regulations through regular inspections and cleaning routines.
- Resolved customer complaints or concerns quickly and professionally, resulting in higher satisfaction rates.
Education
Associate of Science - Environmental Science
American Public University
Charles Town, WV09-2027
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Maintaining equipment
- Equipment operation
Timeline
Package Handler
FedEx
05.2024 - 01.2025
Aircraft Maintenance Technician
United States Marine Corps
04.2019 - 04.2024
Cook Operator
KFC
01.2018 - 03.2019
Associate of Science - Environmental Science
American Public University