Jordan Merriman

• Drive growth and development of TQL Global's international freight forwarding business by leveraging expertise in air, ocean, and customs operations or sales.
• Manage a designated regional territory to identify and cultivate international freight opportunities with both existing and new clients.
• Educate sales teams, current customers, and prospects on international service offerings and solutions.
• Conduct virtual and in-person meetings with customers to implement tailored international solutions.
• Collaborate with International Sales leadership and the TQL Global Operations Team to develop and execute pricing strategies and operational solutions.

• Use a consultative selling strategy to understand the customers' business,to propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results
• Upselling additional services to the existing client base to increase volume and sales revenue
• Meeting and exceeding all sales goals
• Using a strategic sales planner to optimize time and territory management
• Partnering with local, district, and regional management to coordinate customer requests and services that are being promoted

• Generating sales leads using company provided resources as well as from my own development
• Incorporating the daily use of the Global CRM platform to document sales activity and relevant customer business details

• Create transport order for FCL and LCL shipments to ensure delivery of the shipment to the final customer
• Prepares, controls and distributes all required Import documents to counterparts and then check responses from counterparts and finalizes validation of required documents
• Follows-up on shipment status in the Import area; identifies incidents and ensures resolution of incidents
• Is responsible for coordinating with trucking to schedule pick up and distribution of containers
• Update systems to provide up to date information on shipment
• Maintains contact with shipper, consignee, customs broker and trucker to ensure timely delivery of shipment/container
• Use systems and tools such as Cargowise and various container line sites to track and update shipment

• Collect information on prospective customers for logistics purposes
• Use various tools and collected data to determine their compatibility with DHL
• Create internal documents with this data for the field reps to show prospective sales

• Hit daily key performance indicators
• Maintained a book of business of over 6,000 customers
• Found and developed business opportunities with existing customers
• Continuously managed and hit pipeline quota

• Hit daily dial and lead requirements
• Found prospective customers and sent their information to the correct channel
• Understood the needs of potential customers to help them create an account