Hi, I’m
Jordan Metzel
Spring Hill,United States
“Attitude matters. Never let someone win by letting their bad attitude ruin your day”
Dad
Summary
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
years of professional experience
1
Certification
Work History
Angels Senior LivingLand O Lakes, FL
Administrator in Training
12.2021 - Current
Job overview
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with doctors, nurses, and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented marketing strategies and techniques, increasing census from 70% to 85% in four months.
The Residence At Timber PinesSpring Hill, FL
Life Enrichment Director
03.2017 - 12.2021
Job overview
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Established working relationships with clients by organizing various events.
- Collaborated with Marketing Director on monthly community events increasing community exposure.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Eastern Kentucky UniversityRichmond, KY
Bachelor of Science from Therapeutic Recreation
12.2014
Certification
- Licensed Assisted Living Administrator- CORE Certified since April 2020
- Serve Safe Certified - March 2020
- Medication Technician- Expires January 13, 2023
- CPR & First Aide- Expires November 4, 2023
References
Danielle Kelly
Marketing Director
The Residence at Timber Pines
352-238-1072
Avi Elias
Divisional Vice President of Operations
Senior Living Hiring
727-639-1419
Timeline
Administrator in Training
Angels Senior Living
12.2021 - Current
Life Enrichment Director
The Residence At Timber Pines
03.2017 - 12.2021
Eastern Kentucky University
Bachelor of Science from Therapeutic Recreation
Availability
See my work availability
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