Jordan Meyer
Sioux Falls,SD
Summary
Dedicated and hardworking retail professional with extensive experience in customer service, cash register operations, and merchandise stocking. Known for exceptional multitasking and time management skills, committed to delivering positive and memorable customer experiences. Highly organized, proactive, and punctual, with strong communication abilities and a proven track record of effective teamwork. Eager to learn new processes and contribute to overall organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food & Consumables TA
Walmart
Sioux Falls, SD
04.2024 - Current
- Maintained organization and restocked shelves for proper product presentation.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Fast and Fresh Clerk
Hy-Vee Fast and Fresh
Sioux Falls, SD
11.2023 - 04.2024
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in thecash drawer at the beginning of theshift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits, or change due to customers.
Online Personal Shopper
Hy-Vee
Sioux Falls, SD
01.2022 - 11.2023
- Created personalized shopping experiences for each customer.
- Developed strategies to increase sales and improve customer experience.
- Analyzed consumer feedback data to understand customer needs better.
- Ensured compliance with applicable laws regarding online commerce transactions.
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
Lead Cashier
Hy-Vee
Sioux Falls, SD
09.2018 - 01.2022
- Greeted customers and provided excellent customer service.
- Assisted with training new cashiers in departmental operations and procedures.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Maintained a clean and organized work environment to ensure customer satisfaction.
- Provided support to other departments when needed such as stocking shelves or working in Market Grill
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Team Member
Dairy Queen Grill & Chill
Sioux Falls, SD
02.2018 - 08.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisting with food preparation, taking orders, and providing customer service.
- Preparing menu items, managing kitchen operations, and ensuring food safety.
Education
Roosevelt High School
Sioux Falls, SD05-2017
Skills
- Communication
- Decision-Making
- Data Entry
- Customer Service
- Planning
- Active Listening
Certification
- Lock Out/Tag Out Procedures Certification – Occupational Safety & Health Administration (OSHA).
- Pallet Jack Certification – Various Providers.
Affiliations
- I have a strong passion for technology, particularly in building computers, which demonstrates my technical skills and problem-solving abilities. This interest highlights my enthusiasm for the field and my ability to balance various interests and responsibilities effectively.
Timeline
Food & Consumables TA
Walmart
04.2024 - Current
Fast and Fresh Clerk
Hy-Vee Fast and Fresh
11.2023 - 04.2024
Online Personal Shopper
Hy-Vee
01.2022 - 11.2023
Lead Cashier
Hy-Vee
09.2018 - 01.2022
Team Member
Dairy Queen Grill & Chill
02.2018 - 08.2018
Roosevelt High School