Jordan Millan
Vernon ,NJ
Summary
Hardworking, organized, and dependable individual with strong organizational skills eager to secure entry-level position. I have an excellent eye for detail and am a natural problem-solver with keen ability to relate to people of all ages and backgrounds. I am ready to help achieve company goals by successfully managing multiple priorities with a positive attitude and a willingness to take on added responsibilities. My leadership and adaptability in emergencies, coupled with a track record of effective problem-solving, underscore my ability to excel in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Crystal Springs Resort
04.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Administered CPR and first-aid following best practices.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Conducted patrols to identify and help those in need of immediate care and assistance and entered water immediately to pull struggling swimmers to safety.
- Responded to emergency situations in a timely, efficient manner.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Inspected pools and pools areas for adherence to safety protocols.
Equipment Technician
Mountain Creek Resort
12.2022 - 03.2023
- Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
- Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Collaborated with team members for efficient equipment installations and upgrades, streamlining processes.
- Complied with company policies, safety requirements and best practices to protect people, equipment and operations.
Quick Service Restaurant Attendant
Mountain Creek Resort
12.2021 - 03.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased repeat business through exceptional customer service and attention to detail in all aspects of the dining experience.
- Supported management during peak hours by multitasking effectively and prioritizing tasks efficiently under pressure.
- Effectively communicated with colleagues during busy shifts, ensuring smooth operations and minimal wait times for patrons.
- Assisted in training new team members, fostering an environment of teamwork and continuous improvement.
- Adhered to strict hygiene standards when preparing food items, maintaining optimal cleanliness throughout the establishment.
- Resolved customer complaints professionally, turning potentially negative situations into positive experiences.
- Maintained a clean and organized dining area, contributing to a positive atmosphere for guests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other staff to facilitate efficient service.
Education
High School Diploma -
Vernon Township High School
Vernon, NJ05.2024
Skills
Strong communicator
Critical Thinking
Decision-Making
Effective problem-solver
Leadership Qualities
Teamwork and Collaboration
Physical Fitness
Heavy Lifting
Adaptability in Emergencies
Lifeguard certification
CPR and AED Training
First Aid
Certification
- Lifeguard certification
- First Aid/CPR Certified
Timeline
Equipment Technician
Mountain Creek Resort
12.2022 - 03.2023
Lifeguard
Crystal Springs Resort
04.2022 - Current
Quick Service Restaurant Attendant
Mountain Creek Resort
12.2021 - 03.2022
High School Diploma -
Vernon Township High School