Overview
Work History
Education
Skills
Timeline
Generic

Jordan Miller

Elma,WA

Overview

4
4
years of professional experience

Work History

Corporate Gifting Agent

Lynch Creek Farm
09.2024 - 12.2024
  • Managed large orders for corporate clients through various communication channels.
  • Collaborated with logistics specialists to structure order data.
  • Partnered with fundraising department and card specialists to enhance team efforts.
  • Generated invoices and prepared draft sales orders for clients.

Medical Receptionist

Summit Pacific Medical Center
03.2021 - 08.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to prepare medical charts and keep information current.
  • Answered multi-line phone system and directed callers to requested personnel and departments
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Seasonal Customer Service Representative

Lynch Creek Farm
09.2020 - 01.2021
  • Responded to customer inquires via phone, email, and chat channels.
  • Assisted customers with choosing products through website or brochure.
  • Resolved customer complaints and placed refunds when necessary.

Sales Associate

American Eagle Outfitters, Inc
07.2020 - 11.2020
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using point-of-sale system.
  • Provided support in all areas like cash-handling, customer service in fitting rooms, and maintaining the sales floor.

Education

Bachelor of Science - Business Administration

Eastern Washington University
Cheney, WA
06-2024

Associate of Arts -

South Puget Sound Community College
Olympia, WA
06-2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Written Communication
  • Data Entry
  • Insurance Verification
  • HIPAA Compliance

Timeline

Corporate Gifting Agent

Lynch Creek Farm
09.2024 - 12.2024

Medical Receptionist

Summit Pacific Medical Center
03.2021 - 08.2021

Seasonal Customer Service Representative

Lynch Creek Farm
09.2020 - 01.2021

Sales Associate

American Eagle Outfitters, Inc
07.2020 - 11.2020

Bachelor of Science - Business Administration

Eastern Washington University

Associate of Arts -

South Puget Sound Community College

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Jordan Miller