Jordan Miller
Elma,WA
Overview
4
4
years of professional experience
Work History
Corporate Gifting Agent
Lynch Creek Farm
09.2024 - 12.2024
- Managed large orders for corporate clients through various communication channels.
- Collaborated with logistics specialists to structure order data.
- Partnered with fundraising department and card specialists to enhance team efforts.
- Generated invoices and prepared draft sales orders for clients.
Medical Receptionist
Summit Pacific Medical Center
03.2021 - 08.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to prepare medical charts and keep information current.
- Answered multi-line phone system and directed callers to requested personnel and departments
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Seasonal Customer Service Representative
Lynch Creek Farm
09.2020 - 01.2021
- Responded to customer inquires via phone, email, and chat channels.
- Assisted customers with choosing products through website or brochure.
- Resolved customer complaints and placed refunds when necessary.
Sales Associate
American Eagle Outfitters, Inc
07.2020 - 11.2020
- Assisted customers with product selection, sizing and styling.
- Processed transactions using point-of-sale system.
- Provided support in all areas like cash-handling, customer service in fitting rooms, and maintaining the sales floor.
Education
Bachelor of Science - Business Administration
Eastern Washington University
Cheney, WA06-2024
Associate of Arts -
South Puget Sound Community College
Olympia, WA06-2020
Skills
- Customer Service
- Teamwork and Collaboration
- Written Communication
- Data Entry
- Insurance Verification
- HIPAA Compliance
Timeline
Corporate Gifting Agent
Lynch Creek Farm
09.2024 - 12.2024
Medical Receptionist
Summit Pacific Medical Center
03.2021 - 08.2021
Seasonal Customer Service Representative
Lynch Creek Farm
09.2020 - 01.2021
Sales Associate
American Eagle Outfitters, Inc
07.2020 - 11.2020
Bachelor of Science - Business Administration
Eastern Washington University
Associate of Arts -
South Puget Sound Community College
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