Jordan Miller
Farmersville
Summary
Talented multi-tasker with great customer service skills and attention to detail. Dedicated to effective communication and details.
Overview
5
5
years of professional experience
Work History
Event Planner & Server
Hidden Gardens Nursery and Tea House
Bullard
05.2025 - Current
- Developed event timelines to ensure smooth execution of all activities.
- Communicated with clients to understand their vision and requirements for events.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Maintained accurate records related to attendance, budgeting, contracts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
Server
Another Broken Egg Cafe
Tyler
09.2024 - 05.2025
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
Front of House Manager
Milano's in Bullard
Bullard
06.2024 - 09.2024
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Developed goals and plans to prioritize, organize and accomplish daily service tasks.
Bank Teller
Cooperative Teachers Credit Union
Tyler
04.2023 - 05.2024
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Server
Milano's in Bullard
Bullard
03.2021 - 04.2023
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Prepared drinks according to standard recipes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees to perform duties.
Education
High School Diploma -
Bullard High School
Bullard, TX03-2023
Skills
- Team collaboration
- Performance improvement
- Positive guest interactions
- Team member support
- Sales proficiency
- Clear communication
- Organized mindset
- Relationship building
- Customer service
- Adaptation
Education and Training
other
Timeline
Event Planner & Server
Hidden Gardens Nursery and Tea House
05.2025 - Current
Server
Another Broken Egg Cafe
09.2024 - 05.2025
Front of House Manager
Milano's in Bullard
06.2024 - 09.2024
Bank Teller
Cooperative Teachers Credit Union
04.2023 - 05.2024
Server
Milano's in Bullard
03.2021 - 04.2023
High School Diploma -
Bullard High School