Jordan Mirabal
Nashville,GA
Summary
Experienced Chef with over 10 years of experience in a variety of Kitchen and dining environments. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cook/Sous Chef
Morrison Healthcare (Archbold Memorial Hospital)
Thomasville, GA
12.2020 - 03.2022
- Planned and directed high-volume food preparation in fast-paced environment.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Disciplined and dedicated to meeting high-quality standards.
- Collaborated with staff members to create meals for large banquets.
Dietary Cook
Presbyterain Healthcare Services
Tucumcari, NM
03.2019 - 05.2020
- Performed tasks pertaining to transportation, preparation and setting up of delivery meals
- Provided nourishing and health-conscious food to customers under sanitary conditions
- Prepared food for special parties and groups. Such as patients with special dietary needs
- Prepared and served over 35-40 nutritious meals each day
- Updated daily logs and checked in deliveries
- Proofed dough and baked breads, cookies and other baked goods
- Prepare Meals for Board Member Meetings
- Offered product samples, answered questions and helped customers find items
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Lifted and maneuvered boxes weighing up to 50 pounds
- Stocked and cleaned shelves, bulk bins and freezer and dairy cases
- Loaded trays with accessories, including eating utensils, napkins and condiments
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Kept cases and shelves clean and well stocked
- Developed knowledge about products and sales items to answer shoppers' questions
Cashier/Seasonal Associate
PetSmart Inc.
Lubbock, TX
09.2018 - 01.2019
- Restock Shelves
- Operate Register
- Inspected items for damage and reported issues to supervisor to return merchandise and obtain replacements for customers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Troubleshoot and resolved issues with cash registers, card scanners and printers
- Welcomed customers, offering assistance to help find necessary store items
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Worked closely with front-end staff to assist customers
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Resolved issues regarding customer complaints and escalated worsening concerns for remediation
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
- Processed returned items in accordance with store policy
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Built relationships with strategic partners leading to business development opportunities
- Learned roles of other departments to provide coverage and keep store operational
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Sandwich Artist
McAlister's Deli
Lubbock, TX
03.2018 - 06.2018
- Executed Sandwich Artist duties with very low occurrence of errors
- Delivered exceptional service as illustrated through multiple positive Yelp reviews
- Prepared sandwiches and other menu offerings in timely manner
- Prepared food items such as deli and hot sandwiches to meet customer specifications
- Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs
- Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use
- Organized food preparation stations and replenished supplies to maximize efficiency
- Maintained clean, well-organized and properly sanitized front counter area to greet customers
- Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods
- Worked with food service team members to handle every customer need and build brand loyalty
- Quickly prepared accurate orders within expected 1-minute timeframe
Head Baker/Chef's Assistant
Temple Beth Sholom
Summerlin- Las Vegas, NV
08.2015 - 09.2016
- Consistently provided professional, friendly and engaging service
- Skillfully promoted items on beverage lists and restaurant specials
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff
- Addressed diner complaints with kitchen staff and served replacement menu items promptly
- Routinely cleaned work areas, glassware and silverware throughout each shift
- Developed and maintained positive working relationships with others to reach business goals
- Provided friendly and attentive service
- Inventoried and restocked items throughout day
- Measured, mixed and prepared raw materials according to company specifications and recipes
- Merchandised food, including garnishes for serving presentation
- Supervised and communicated with vendors for efficient delivery of wholesale orders
- Maintained safe and sanitary area by checking food products' temperature and freshness
- Monitored cooking completion times for efficient use of ovens and other equipment
- Oversaw production of 200+ cupcakes in every week, from scheduling to final delivery, with overwhelming customer satisfaction
Home Caregiver
VA Caregiver Support
N Las Vegas, NV
03.2013 - 09.2016
- VA Caregiver program North Las Vegas, NV to VA Primary caregiver
- July 2015 This job required taking care of Disabled Veteran, Mother
- Involving such tasks as; reminders of appointments, taking showers, getting exercise, eating healthy, making sure house exceeded safety standards
- Maintained clean and well-organized environment to promote client happiness and safety
- Worked to improve patient outlook and daily living through compassionate care
Education
Certificate - Phlebotomy
Mesalands Community College
Tucumcari, NM2019
Certificate - Patisserie & Baking - Patisserie & Baking
Le Cordon Bleu - Las Vegas, NV
09.2015
High School Diploma -
Legacy High School
Las Vegas, NV06.2013
Certificate - Caregiver
Veterans Affairs - VA
North Las Vegas, NV07.2013
Skills
- Organized and efficient server
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- Basic Math
- Budgeting and cost control
- Adaptability and responsiveness
- Customer Complaint Resolution
- Excellent problem solver
- Self-directed
- Resourceful
- Servsafe
- CPR Certified (AHA)
- Food Handlers Card (NM)
Timeline
Cook/Sous Chef
Morrison Healthcare (Archbold Memorial Hospital)
12.2020 - 03.2022
Dietary Cook
Presbyterain Healthcare Services
03.2019 - 05.2020
Cashier/Seasonal Associate
PetSmart Inc.
09.2018 - 01.2019
Sandwich Artist
McAlister's Deli
03.2018 - 06.2018
Head Baker/Chef's Assistant
Temple Beth Sholom
08.2015 - 09.2016
Home Caregiver
VA Caregiver Support
03.2013 - 09.2016
Certificate - Phlebotomy
Mesalands Community College
Certificate - Patisserie & Baking - Patisserie & Baking
Le Cordon Bleu - Las Vegas, NV
High School Diploma -
Legacy High School
Certificate - Caregiver
Veterans Affairs - VA
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