Jordan Mumford
Richmond,KY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven in enhancing customer satisfaction at Refuel, I excel in cash handling and fostering positive relationships. My background in animal care and youth mentoring showcases my commitment to nurturing growth and maintaining high standards of service. Skilled in problem-solving and cultural sensitivity, I consistently deliver results beyond expectations.
Overview
3
3
years of professional experience
Work History
Animal Caretaker
Self-employeed
06.2023 - Current
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Administered medications to animals in treatment and documented changes in condition.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Customer Service Cashier
Refuel
10.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
YMCA Volunteer
Project See
05.2021 - 08.2022
- Mentored and supported youth participants in after-school programs, fostering personal growth and academic achievement.
- Strengthened relationships with local organizations through effective partnership development and collaboration efforts.
- Promoted a healthy lifestyle by instructing fitness classes for various age groups.
- Fostered a welcoming environment for all visitors through friendly greetings, informative tours, and prompt assistance with inquiries.
- Assisted in maintaining a clean and safe facility by performing routine maintenance tasks as needed.
- Managed inventory and supplies for programs, ensuring adequate resources were available for successful implementation.
- Maintained clean facilities to better serve program needs.
Education
High School Diploma -
South Garner High School
Garner, NC06.2023
Skills
Animal Care
Patience and Tolerance
Cleaning Protocols
Youth Mentoring
Cultural Sensitivity
Problem-Solving
Flexible Schedule
Activity Planning
Customer Service
Customer Satisfaction
Reliability and punctuality
Cash Handling
Timeline
Animal Caretaker
Self-employeed
06.2023 - Current
Customer Service Cashier
Refuel
10.2022 - 02.2023
YMCA Volunteer
Project See
05.2021 - 08.2022
High School Diploma -
South Garner High School