Jordan Munoz
Selma,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Landscaper
Self-employeed
01.2018 - 03.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Prepared soil for planting and sowing.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Inspected gardens for pests, weeds and diseases.
Associate
Kelly Moore
05.2016 - 11.2017
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Maintained daily relationships with contractors.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided product price information to customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Customer Service Associate
Grocery Outlet
10.2012 - 11.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed opening and closing procedures.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained knowledge of weekly ads, advertised specials and inventory.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Maintained up-to-date knowledge of product and service changes.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Branham High School
San Jose, CA05.2010
Skills
- Foliage Removal
- Turf and Sod Care
- Ability to Lift 40 Pounds
- Reading Comprehension
- Documentation and Recordkeeping
- Usability Improvements
- Stock Replenishment
- Product Merchandising
Timeline
Landscaper
Self-employeed
01.2018 - 03.2022
Associate
Kelly Moore
05.2016 - 11.2017
Customer Service Associate
Grocery Outlet
10.2012 - 11.2016
High School Diploma -
Branham High School
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