Jordan Narvaez
Killeen,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patriot Launching System Operator/Signal Maintainer
US Army
04.2019 - Current
- Ensured high availability of critical systems by conducting routine audits and performance assessments.
- Facilitated seamless transitions during major infrastructure upgrades, mitigating risks associated with downtime or data loss.
- Implemented best practices in incident management, reducing resolution timeframes significantly for critical issues.
- Maintained up-to-date documentation for all system procedures, contributing to efficient knowledge transfer among team members.
Shift Leader
Qudoba
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Unarmed Security Guard
Guardian Security
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Education
High School Diploma -
Crestwood High School
Dearborn Heights, MI06.2016
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Multitasking Abilities
- Professional Appearance
Accomplishments
- Collaborated with team of over fifty soldiers in the development of air defense operations.
- Supervised team of 6 to 10 staff members.
Certification
- Combat life saving
- Forklift operator
- Certified shift lead, Qdoba
Timeline
Patriot Launching System Operator/Signal Maintainer
US Army
04.2019 - Current
Shift Leader
Qudoba
Unarmed Security Guard
Guardian Security
High School Diploma -
Crestwood High School