Jordan NAYLOR
Fort Worth,Texas
Summary
Self-Motivated, hardworking, and detail-orientated Property Claims Adjuster/Inspector with strong organizational skills eager to secure a full-time position as an Insurance Adjuster/Inspector. Ready to facilitate clients insurance needs in compliance with regulatory requirements to reach fair and equitable settlements.
Effectively overcome challenges with strong analytical and decision-making skills. Ability to handle multiple projects simultaneously with the utmost accuracy and over five years of proven high-quality customer service.
Overview
6
6
years of professional experience
Work History
Project Manager
Texas Select Construction
06.2021 - Current
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Monitored progress against established goals, deadlines, and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives.
Sales Associate
Bonnie And Clyde's Pools And Spas
05.2018 - 07.2020
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Degree Pending - Business
06.2024
Skills
- Schedule Management
- Logistics Management
- Technical Support
- Project Planning
- Risk Management
- Project Management
- Inventory Control
- Root Cause Analysis
- Project Tracking
- Work Flow Planning
- Compliance Monitoring
- Client Relations
Timeline
Project Manager - Texas Select Construction
06.2021 - Current
Sales Associate - Bonnie And Clyde's Pools And Spas
05.2018 - 07.2020
Texas Tech University - Degree Pending, Business
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