Jordan NAYLOR
Fort Worth,Texas
Summary
Self-Motivated, hardworking, and detail-orientated Property Claims Adjuster/Inspector with strong organizational skills eager to secure a full-time position as an Insurance Adjuster/Inspector. Ready to facilitate clients insurance needs in compliance with regulatory requirements to reach fair and equitable settlements.
Effectively overcome challenges with strong analytical and decision-making skills. Ability to handle multiple projects simultaneously with the utmost accuracy and over five years of proven high-quality customer service.
Overview
6
6
years of professional experience
Work History
Project Manager
Texas Select Construction
910 Collier Street, #204, Fort Worth, TX 76102
06.2021 - Current
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Monitored progress against established goals, deadlines, and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives.
Sales Associate
Bonnie And Clyde's Pools And Spas
6738 Lake Worth Blvd, Fort Worth, Texas 76179
05.2018 - 07.2020
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Degree Pending - Business
06.2024
Skills
- Schedule Management
- Logistics Management
- Technical Support
- Project Planning
- Risk Management
- Project Management
- Inventory Control
- Root Cause Analysis
- Project Tracking
- Work Flow Planning
- Compliance Monitoring
- Client Relations
Timeline
Project Manager - Texas Select Construction
06.2021 - Current
Sales Associate - Bonnie And Clyde's Pools And Spas
05.2018 - 07.2020
Texas Tech University - Degree Pending, Business