JORDAN NELSON
Fort Worth,TX
Summary
Personable bartender with proven experience interacting with
customers through elevated hospitality. Executes house drink
recipes consistently in tandem with food and beverage
regulations. Works busy shifts while adhering to safety
sanitation and quality standards.
Overview
8
8
years of professional experience
Work History
Bar Manager/Lead Bartender
Heim BBQ
10.2022 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Heim BBQ
03.2021 - Current
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes
- Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions
- Prepared 9+ standard and specialty cocktails for customers every shift
- Kept constant inventory of products (meats and other menu options) in the midst of cocktail responsibilities to avoid overselling products
- Working in the fast paced environment of Heim bartending solo 4-5 nights a week has taught me how to be fast, precise, and efficient working behind the bar.
Shift Lead
Fort Brewery And Pizza
05.2019 - 02.2021
- Managed operations during shift, with total awareness of activities of employees and customers
- Prepared shift reports, keeping management informed of daily operations
- Delegated tasks, communicated expectations and directed workflows to improve performance
- Supervised department employees and monitored equipment to support functionality as well as taking care of a 20 seat bar and a 3 table section
- Memorized 10+ craft beers and helped patrons decide which beer we brewed was right for them.
Grocery Clerk
Kroger
02.2015 - 07.2019
- Identified merchandise needing replenishment and prepared items for sales floor stocking where applicable
- Assisted with building displays in accordance with company standards
- Replenished new items and restocks to keep displays full for customers
- Unloaded freight trucks with motorized power jacks and organized the receiving dock daily.
Education
High School Diploma -
Southwest High School
Fort Worth, TX06.2013
Skills
- Customer service
- Customer engagement
- Recipe and menu memorization
- Craft cocktail preparation
- Suggestive selling
- Teamwork and Professionalism
- Anticipating Guest Needs
Timeline
Bar Manager/Lead Bartender
Heim BBQ
10.2022 - Current
Bartender
Heim BBQ
03.2021 - Current
Shift Lead
Fort Brewery And Pizza
05.2019 - 02.2021
Grocery Clerk
Kroger
02.2015 - 07.2019
High School Diploma -
Southwest High School
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