- Backpacking and Hiking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Jordan Nestor
Norfolk,VA
Summary
Results-driven IT professional with proven track record in managing and supporting diverse information systems and frequency/satellite communications from Active Duty Navy experience. Expertise in system maintenance and troubleshooting, ensuring seamless operations and minimal disruptions. Known for fostering team collaboration and adapting to dynamic environments, consistently achieving high-quality results.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
U.S. Navy Active Duty
11.2021 - Current
- Directed technical issue resolution, enhancing response efficiency for end users.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, and technology utilization.
- Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
- Worked effectively in fast-paced environments.
- Oversaw deployment operations to guarantee precise configuration of 12 satellite communication systems.
- Ensured effective mitigation of 26 potential conflicts through strategic planning.
- Implemented preventive maintenance measures, reducing the frequency of equipment failures and service disruptions.
- Ensured uninterrupted communication services by swiftly identifying and addressing technical issues.
Line Cook
Calabria Family Italian Resturant
09.2019 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Conrad Weiser High School
Robesonia, PA06-2021
Skills
- Network troubleshooting
- Communications security
- Frequency coordination
- Virtualization technologies (VMware vSphere)
- Active directory
- Hardware and software maintenance
Accomplishments
- Navy and Marine Achievement Medal - Oversaw tactical operations of satellite strike networks, and restoration of maritime medical software/applications.
Interests
Timeline
Information Systems Technician
U.S. Navy Active Duty
11.2021 - Current
Line Cook
Calabria Family Italian Resturant
09.2019 - 10.2021
High School Diploma -
Conrad Weiser High School
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