Jordan Nipp
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Regional Director
SporTherapy
01.2023 - Current
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Ran and examined reports per week to analyze job performance against team goals.
- Visited sites periodically to view service levels and adherence to global service standards.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
Clinic Director
SporTherapy
10.2015 - 12.2022
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Improved patient satisfaction by implementing innovative treatment programs and protocols.
- Expanded clinic offerings, introducing new services in response to community needs and demands.
- Collaborated with executive leadership on strategic planning efforts aimed at long-term growth and sustainability of the clinic facility.
- Managed budgets and resources to ensure financial stability while maintaining high-quality services.
- Ensured optimal use of clinical space by managing schedules efficiently.
Staff Physical Therapist
SporTherapy
06.2012 - 10.2015
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Treated each patient according to written plan of care to meet predetermined goals.
Education
Doctor of Physical Therapy - Physical Therapy
Texas Tech University Health Sciences Center
Lubbock, TX05.2012
Skills
- Client Relationships
- Staff Training and Development
- Staff Management
- Meetings and presentations
- Relationship Building
- Employee Recruitment
- Talent Acquisition
- Brand Awareness
- Business Development
- Strategic Marketing
- Team Leadership
- Hiring and Onboarding
- Revenue Generation
- KPI Tracking
- Decision-Making
- Recruitment
- Budget Control
- Employee Motivation
- Staff training/development
- Strategic Planning
- Effective leader
- Management Team Building
- Revenue Growth
- Payroll Administration and Timekeeping
- Teamwork and Collaboration
- Marketing Strategies
- Sound Judgment
- Customer Retention
Timeline
Regional Director
SporTherapy
01.2023 - Current
Clinic Director
SporTherapy
10.2015 - 12.2022
Staff Physical Therapist
SporTherapy
06.2012 - 10.2015
Doctor of Physical Therapy - Physical Therapy
Texas Tech University Health Sciences Center