Jordan Nnadozie
San Marcos,TX
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel Old Country Store Inc
09.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
-Demonstrated strong multitasking skills by managing over 100 customers simultaneously, without compromising service quality.
-Worked with POS system to place orders, manage bills, and handle complimentary items.
-Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
-Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shift Leader
Saikou Sushi and Ramen
06.2022 - Current
-Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
-Trained and mentored team members on menu items and customer service standards.
-Resolved customer concerns promptly, enhancing overall dining experience and satisfaction.
-Trained over 30 new employees and delegated daily tasks and responsibilities
-Completed cash and credit card transactions accurately using POS software.
-Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Handled multiple front-of-house roles simultaneously including, To Go, Serving, Food running, Host and Busser duties while being the only person on the floor
Education
Undergraduate - BS Criminology, Minor in English
Texas State University
San Marcos, Texas, TX05-2028
Skills
-Languages: English, Igbo
-Techinical: Microsoft word, Microsoft powerpoint, Adobe, Zoom, Google Docs, Google Slides, Canva, Social Media Development
Leadership Experience
Black Pre-Law Association - San Marcos, Texas, August 2025- Present
- On the Executive board as an Outreach Coordinator, focused on developing creative ideas to bring in more individuals to our events to learn about Law and the History behind it
- Orchestrated and planned events, created outlines and infographics, and used my networking between the four different clubs I'm in to help
African Student Association - San Marcos, Texas, August 2025-Present
- Engaged in cultural and community events promoting African heritage and student unity on campus
- Created interpersonal connections with peers like me, building communication skills with like-minded individuals
Black Student Alliance - San Marcos, Texas, August 2025- Present
-Engaged with peers to foster dialogue and leadership development, using the black student alliance to collaborate with ASA and BPLA
- Actively participating in meetings and events to spread awareness, unity, and representation within the black community
S.E.E.D.S. Flag Football - Fort Worth, Texas, April 2023-May 2024
- Head football coach for 6th graders throughout a month consisting of 3 weekly practices and 2 games per week
-Nurtured and led the development of these players, cultivated not only their football skills but also their communication skills, discipline, and courage
- I handled creating the offensive and defensive play sheet and was the head play caller for both sides of the field, handled scheduling times, way of transportation, and the end-of-season award ceremony.
affiliations
-Black Pre-Law Association, San Marcos, Texas, Outreach Coordinator
-African Student Association, San Marcos, Texas, Member
-Black Student Alliance, San Marcos, Texas, Member
Timeline
Server
Cracker Barrel Old Country Store Inc
09.2024 - Current
Shift Leader
Saikou Sushi and Ramen
06.2022 - Current
Undergraduate - BS Criminology, Minor in English
Texas State University