Jordan Norman
Stone Mountain,GA
Summary
With a proven track record at Allied Security, I excel in superior customer service and adept metal detector operation, ensuring unparalleled safety and satisfaction. My expertise in efficiently managing emergency situations and customer inquiries highlights my ability to blend hard and soft skills, driving operational excellence and client trust.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Securty
Atlanta, GA
08.2023 - Current
- Confirmed visitor identification prior to granting entry into the building.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reported safety hazards for remediation response.
- Documented security-related situations and submitted in-depth reports to superiors.
Customer Service and Paint Mixer
Sherwin Williams
Atlanta, GA
06.2023 - 01.2025
- Safely transferred materials weighing many pounds between job sites.
- Responded quickly to emergency situations involving hazardous material spills or leaks.
- Collaborated closely with other staff members to ensure efficient operations within the store environment.
- Managed customer telephone inquiries by giving accurate product information and product selection advice.
Unloading and Stocking
Home Depot
Buckhead, GA
04.2018 - 07.2023
- Maintained a clean work environment at all times by ensuring compliance with safety regulations.
- Unloaded containers from overseas shipments using appropriate lifting techniques.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Greeted customers and retrieved requested products to drive satisfaction.
- Stocked shelves with merchandise to ensure availability of products for customers.
Education
High School Diploma -
The Bulldogs
Natchez, MS05-2010
Skills
- Superior customer service
- Loading and unloading
- Strong math skills
- Customer service and care
- Inbound customer service
- Metal detector operation
- Visitor tracking
Timeline
Security Officer
Allied Securty
08.2023 - Current
Customer Service and Paint Mixer
Sherwin Williams
06.2023 - 01.2025
Unloading and Stocking
Home Depot
04.2018 - 07.2023
High School Diploma -
The Bulldogs
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