JORDAN OAKS
Sacramento,USA
Summary
A motivated and people-oriented individual full time college student experienced in assisting customers, resolving concerns, and maintaining positive, safe environments. Skilled in conflict resolution, emotional intelligence, and clear communication. Quick to learn new procedures and dedicated to upholding professionalism in all situations, and well-prepared for roles that require reliability and strong interpersonal skills.
Overview
3
3
years of professional experience
Work History
Security Officer
Secritias
Sacramento
01.2026 - Current
- Documented daily activities and incidents in detailed reports for management review.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Monitored surveillance cameras and responded to suspicious activity.
Member Service Representative
Planet Fitness
Sacramento, USA
03.2025 - 01.2026
- Maintained gym maintenance
- Assisted members with membership inquiries and any gym related issues
Intern
Sacramento State University
Sacramento, USA
06.2025 - 08.2025
- Remote work dedicated towards learning how to properly manage a bulk load of task in a single week
- Learning more about different resources on CSU campuses that are aimed towards helping Black Student success
- Strengthening my critical thinking skills
- Being able to create a workshop targeted to helping students on CSU campuses
Baker
Bad Bakers
Sacramento, USA
03.2025 - 06.2025
- Collaborated with team members to achieve daily production goals in a fast-paced environment.
- Primarily worked in the kitchen, ensuring quality and efficiency in baking tasks.
- Occasionally interacted with customers, always providing a friendly greeting and ensuring their needs were addressed promptly.
Retail Associate
Old Navy
Sacramento, USA
08.2023 - 11.2023
- Maintained neat and organized store displays, adhering to company standards.
- Provided excellent customer service by addressing needs in a friendly and professional manner.
- Build rapport with customers through effective communication and timely assistance.
Intern
NP3 Elementary
Sacramento, USA
01.2023 - 05.2023
- Assisted teachers in classroom activities, fostering effective communication and support.
- Worked closely with kindergarten students, helping them excel in subjects such as math, reading, and art.
- Created a positive and engaging learning environment for young learners.
Education
Undergraduate -
CALIFORNIA STATE UNIVERSITY, SACRAMENTO
Sacramento01-2024
Skills
- Quick learner
- Adaptability
- Interpersonal communication
- Time management
- Event planning and coordination
- Critical thinking
- Emotional intelligence
- Professional demeanor
- Organizational efficiency
- Conflict resolution
- Problem solving
Volunteer Experience
Solidarity Saturday, Sacramento, CA | November 2024
- Contributed to organizing and distributing food, clothing, and wellness supplies.
Sac State - MLK CENTER, Sacramento, CA | October 2024
- Dedicated to various volunteer activities, including;
- Film and function volunteer service,
- Assisting with campus tours,
- Providing direct support to the center.
Community Engagement with 100 Black Men and C100 Organizations, Sacramento, CA | November 2024
- Contributed to distributing holiday food and supplies and assisting with COVID-19 and influenza vaccination efforts.
100 Black Men Youth Conference, Sacramento, CA | February 2024
- Volunteered with Collegiate 100 and 100 Black Men Organizations, assisting with event coordination by managing attendee flow, greeting and directing guests, and completing various tasks throughout the day.
Extracuricular
- Black Student Union — Active Member / Activity Coordinator (2025–2026)
- Collegiate 100 Organization — Active Member (2025–2026)
Timeline
Security Officer
Secritias
01.2026 - Current
Intern
Sacramento State University
06.2025 - 08.2025
Member Service Representative
Planet Fitness
03.2025 - 01.2026
Baker
Bad Bakers
03.2025 - 06.2025
Retail Associate
Old Navy
08.2023 - 11.2023
Intern
NP3 Elementary
01.2023 - 05.2023
Undergraduate -
CALIFORNIA STATE UNIVERSITY, SACRAMENTO