Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Oddo

Rochester,NY

Summary

Seeking an opportunity at BNB Repairs Inc. Received a business card from Greg Pratt while employed at Starbucks. Looking for a full time position. I have 7+ years experience as a remodeler and home maintenance contractor, and many years after experience with various projects. The work scope ranged from a simple patch on a wall to full bathroom remodels. Problem solving and troubleshooting was a daily task. I have retail experience as well from focusing on customer satisfaction to partner safety and wellbeing, store operations, and delegation of daily tasks while working at Starbucks.

Supervised a team of 15-20 baristas and also have project management experience as a a self contractor.

Overview

13
13
years of professional experience

Work History

Shift Supervisor

Starbucks Coffee Company
05.2019 - Current
  • Barista Shift Supervisor
  • Executes full store operations during scheduled shifts
  • Organizes opening and closing duties as assigned
  • Follows Starbucks policies and procedures
  • Cash Handling and Safety
  • Ensure the safety of partners during each shift
  • Barista Trainer
  • Delegation of Tasks
  • Coaching team members
  • Providing exceptional customer service in quality drinks and customer interactions

Home Maintenance & Remodeler

Self Contractor
01.2012 - 03.2019
  • Provided exceptional craftsmanship in carpentry work, plumbing, tilework, hardwood, vinyl flooring, electrical, drywall & painting, landscaping, roofing.
  • Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
  • Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
  • Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.

Education

BS - Civil Engineering

Clemson University
Clemson, SC
12.2012

Skills

  • WOODWORKER: Custom design & full deck construction Custom home entry design, cabinet install, exterior fascia board and siding installs Roof, subflooring, house foundation repair
  • PLUMBER: Troubleshoot plumbing leaks of existing water/drain lines and existing fixtures Proficient in installing cooper pipe, pvc, flex including connections and fittings, sinks, toilets, full showers, gutter and sprinkler systems
  • FLOORING: Full tilework, vinyl, hardwood install including subflooring
  • DRYWALLER: Existing drywall repair of water leaks and damage New installation from stud work to complete drywall finishing
  • PAINTER: Exterior siding and fascia, decks, windows & doors, interior walls, molding, cabinets, basement flooring and brick Experience with latex & oil based product using various methods of application ranging from rollers, brushes, paint guns
  • ELECTRICAL: Outlet installs, custom wiring, ceiling fans, lighting fixtures, garbage disposals, switches
  • LANDSCAPER: Retaining walls, patio design, outdoor drainage, sod
  • TOOL OPERATION: 20 years experience with power tools; skill saw, chop saw, tile saw, table saw, reciprocating tools and most hand tools
  • SUPERVISOR & PROJECT MANAGER
  • PROBLEM SOLVER & TROUBLESHOOTER
  • ATTENTION TO DETAIL
  • CUSTOM SERVICE
  • RETAIL FOOD HANDLING
  • INVENTORY & RECORD KEEPING
  • DEPENDABLE
  • CRITICAL THINKER
  • CONFLICT RESOLVING SKILLS

Timeline

Shift Supervisor

Starbucks Coffee Company
05.2019 - Current

Home Maintenance & Remodeler

Self Contractor
01.2012 - 03.2019

BS - Civil Engineering

Clemson University
Jordan Oddo