Jordan Oddo
Rochester,NY
Summary
Seeking an opportunity at BNB Repairs Inc. Received a business card from Greg Pratt while employed at Starbucks. Looking for a full time position. I have 7+ years experience as a remodeler and home maintenance contractor, and many years after experience with various projects. The work scope ranged from a simple patch on a wall to full bathroom remodels. Problem solving and troubleshooting was a daily task. I have retail experience as well from focusing on customer satisfaction to partner safety and wellbeing, store operations, and delegation of daily tasks while working at Starbucks.
Supervised a team of 15-20 baristas and also have project management experience as a a self contractor.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
05.2019 - Current
- Barista Shift Supervisor
- Executes full store operations during scheduled shifts
- Organizes opening and closing duties as assigned
- Follows Starbucks policies and procedures
- Cash Handling and Safety
- Ensure the safety of partners during each shift
- Barista Trainer
- Delegation of Tasks
- Coaching team members
- Providing exceptional customer service in quality drinks and customer interactions
Home Maintenance & Remodeler
Self Contractor
01.2012 - 03.2019
- Provided exceptional craftsmanship in carpentry work, plumbing, tilework, hardwood, vinyl flooring, electrical, drywall & painting, landscaping, roofing.
- Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
- Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
- Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.
Education
BS - Civil Engineering
Clemson University
Clemson, SC12.2012
Skills
- WOODWORKER: Custom design & full deck construction Custom home entry design, cabinet install, exterior fascia board and siding installs Roof, subflooring, house foundation repair
- PLUMBER: Troubleshoot plumbing leaks of existing water/drain lines and existing fixtures Proficient in installing cooper pipe, pvc, flex including connections and fittings, sinks, toilets, full showers, gutter and sprinkler systems
- FLOORING: Full tilework, vinyl, hardwood install including subflooring
- DRYWALLER: Existing drywall repair of water leaks and damage New installation from stud work to complete drywall finishing
- PAINTER: Exterior siding and fascia, decks, windows & doors, interior walls, molding, cabinets, basement flooring and brick Experience with latex & oil based product using various methods of application ranging from rollers, brushes, paint guns
- ELECTRICAL: Outlet installs, custom wiring, ceiling fans, lighting fixtures, garbage disposals, switches
- LANDSCAPER: Retaining walls, patio design, outdoor drainage, sod
- TOOL OPERATION: 20 years experience with power tools; skill saw, chop saw, tile saw, table saw, reciprocating tools and most hand tools
- SUPERVISOR & PROJECT MANAGER
- PROBLEM SOLVER & TROUBLESHOOTER
- ATTENTION TO DETAIL
- CUSTOM SERVICE
- RETAIL FOOD HANDLING
- INVENTORY & RECORD KEEPING
- DEPENDABLE
- CRITICAL THINKER
- CONFLICT RESOLVING SKILLS
Timeline
Shift Supervisor
Starbucks Coffee Company
05.2019 - Current
Home Maintenance & Remodeler
Self Contractor
01.2012 - 03.2019
BS - Civil Engineering
Clemson University