Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Oliver

Summary

Personable customer service professional with strong background in guiding and assisting customers, helping coworkers and completing important tasks. Efficient in ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping and inventory control. Enthusiastic and motivated individual passionate about customer service. Skilled communicator and problem solver committed to creating positive customer experiences. Highly organized, reliable and attentive to customer needs.

Overview

5
5
years of professional experience

Work History

Pharmacy Assistant

Atlantis Pharmacy
06.2018 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Merchandised over-the-counter goods and rotated stock.
  • Counted and labeled prescriptions with correct item and quantity.

Houseman

Marriott Bonvoy-SpringHill Suites
01.2019 - 09.2023
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Kept building entryway glass clean and polished for professional presentation.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Filed maintenance work order forms to notify maintenance of needed repairs.

Cashier

Walgreens
09.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Maintenance Worker

Jupiter Reef Club
01.2022 - 01.2023
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.

Houseman

Holiday Inn Express Hotel
02.2021 - 12.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Kept building entryway glass clean and polished for professional presentation.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Filed maintenance work order forms to notify maintenance of needed repairs.

Education

High School Diploma -

Lake Worth Community High School
Lake Worth, FL
05.2020

Skills

  • Customer Support
  • Team Collaboration
  • Problem Resolution
  • Customer Service
  • Inventory Control
  • Verifying Orders
  • Processing Payments

Timeline

Cashier

Walgreens
09.2022 - 07.2023

Maintenance Worker

Jupiter Reef Club
01.2022 - 01.2023

Houseman

Holiday Inn Express Hotel
02.2021 - 12.2022

Houseman

Marriott Bonvoy-SpringHill Suites
01.2019 - 09.2023

Pharmacy Assistant

Atlantis Pharmacy
06.2018 - Current

High School Diploma -

Lake Worth Community High School

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Jordan Oliver